Summary of discussions – SLaM service user and carer advisory group for emergency access and complex care services
Posted: November 30, 2013 Filed under: Good practice | Tags: advisory group, Caregiver, Good practice, mood anxiety & personality cag, personality CAG, Psychological Medicine, Service Users, SLaM Service Users, South London and Maudsley NHS Foundation Trust, summary of discussion Leave a commentHello all,
The departments that manage the services at South London & Maudsely NHS Foundation Trust have ‘advisory groups’ where service users and carers come together to advise on and discuss developments. The Psychological Medicine department advisory group produces a brief summary of their discussions. The purpose is to let interested people know what is being discussed. Please circulate as appropriate.
PDF here: briefing – Nov 2013 – doc
With best wishes,
Alice
Alice Glover
Patient & Public Involvement Lead – Mood Anxiety & Personality CAG and Psychological Medicine CAG
email: alice.glover@slam.nhs.uk tel: 020 3228 0959
113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ
The Psychological Medicine Clinical Academic Group (CAG) runs services across the South London and Maudsley NHS Foundation Trust (SLaM). The services include emergency access services (such as home treatment services, A&E psychiatric liaison), complex care services (such as eating disorders, chronic fatigue, mother & baby services) and neurosciences services (such as brain injury). Advisory group members have experience of services either as service users or family members/carers. We work with the senior managers to keep the views of service users & carers at the heart of all service developments and improvements. To make sure that people know what we are discussing in our meetings, we have developed this short briefing sheet:
- Six people with experience of using services or being a family member/carer were present at the November meeting. Also present were the managers of the 3 Triage Wards, the Patient & Public Involvement Lead and the Croydon Clinical Service lead. Apologies were received from 3 service user/ carer consultants and 1 staff member.
- As agreed at the last meeting, the focus of this meeting was patient experience on Triage wards. We focussed on the improvement work happening on triage wards following the recent visits by group members. Initial visits were held in the Spring and follow up visits in October. Discussions focussed on the following areas:
Care planning
Members of our group will continue to advise the wards on developing a user friendly template for a care plan for people on a triage wards. We will make sure that black/black british people are involved in developing this because they are currently significantly less likely to say they are satisfied with care planning. One ward manager has designed a poster about care planning and she will share this with the other managers.
Food/Refreshments
The quality and quantity of food available has been raised as an issue. There is a time-limited trustwide working group working with the food providers to make improvements. Ward managers will ensure that complaints continue to be logged and forwarded. They will also ensure that there is easy access to water 24 hours a day.
Community meetings
Group members advised that community meetings should be run by service users, but that staff should be present. Patients should be able to read the notes from the meetings which should be presented in a clear, but accessible style. Advisory group members will assist ward staff to develop the community meetings when the work on care planning has been completed.
Information
The group acknowledged that a lot of discussions focussed on patient information. It was agreed that a time limited working group should be set up to develop a consistent approach to: developing ward induction packs, care planning folders, notice boards and ensuring adequate availability of appropriate leaflets
Satisfaction Questionnaires
The ward managers agreed to display ‘Thank You and Feedback’ posters, showing how the service will use patient feedback for improvements.
This work will continue to be monitored through the Triage pathway meetings, the governance management meeting and the service user & carer advisory group.
The advisory group thanked the ward managers for attending and offered continued support to their work to improve patient experience.
Views and comments from SLaM service users and carers on any of the above issues, as well as feedback on how you would like the Psychological Medicine Service User & Carer Advisory Group to develop its strategic work with SLaM, are welcome. Please contact Alice Glover, Patient & Public Involvement Lead on 0203 228 0959 or email alice.glover@slam.nhs.uk
Will you ask the NHS to value mental health?
Posted: November 29, 2013 Filed under: News, Opportunities - Voluntary | Tags: charities, David Nicholson, Disease, Evidence-based medicine, government, Member of Parliament, Mental disorder, Mental Health, Ministers, MPs, news, NHS, Opportunities, Physical health, psychological therapies, Royal College, severe mental illness, Talking therapies, Voluntary Leave a commentWe’re a member of the We Need To Talk coalition, a group of charities, professional organisations, Royal Colleges and service providers who believe in the effectiveness of psychological therapies.Today we published We still need to talk, a report which tells us that a third of people with the most severe mental illness are not offered talking therapy by the NHS. Yet evidence shows that when people do get help, it improves their health and helps make recovery possible – it can also help prevent people from developing psychosis in the first place.
Take action now – tell the NHS how important our mental health is One in five people with severe mental illness are waiting more than a year to get psychological therapies. We would rightly never accept this state of affairs for people with physical health problems – it should be no different for people with mental illness. We want the NHS to offer a full range of evidence-based psychological therapies to anyone who needs it within 28 days of anyone requesting a referral. Our brilliant colleagues at Mind are putting pressure on MPs and Government Ministers. But David Nicholson, the Chief Executive of the NHS, also has a crucial role to play in making this happen. The NHS has already agreed to introduce waiting times but we’re really worried it isn’t happening quickly enough. If we collectively act we have a much greater chance of making this change happen. Thank you so much for your support. Best wishes, Charlotte Wetton, Senior Campaigns Officer. |
Healthwatch Lewisham – Wellvember Fayre – 25th November
Posted: November 27, 2013 Filed under: Audio / video / reflections / talks, Carers, Events, Lewisham | Tags: Burgess Autistic Trust, Carers Lewisham, Healthwatch England, HealthWatch lewisham, Lewisham and Greenwich NHS, Lewisham Toy Library, NHS Complaints Advocacy Leave a commentLewisham Healthwatch Wellvember Fayre
25th November 2013
An event to have your say and to find out more about health and social care services in Lewisham
Matthew attended this event and has done a great job at taking photos and doing audio and video blogs.
You can find them all here:
Photos: https://www.facebook.com/media/set/?set=a.642850855757684.1073741866.476820022360769&type=3
Video blog: http://youtu.be/JuWhs887MOE
Audio blog:
Transcript: http://www.scribd.com/doc/187638308/Lewisham-Healthwatch-Wellvember-Fayre
Well worth a look!
Lewisham Mental Health and Wellbeing Day – 19th November 2013
Posted: November 25, 2013 Filed under: Audio / video / reflections / talks, Carers, Events, Lewisham | Tags: Active Minds, Bromley Mind, Carers Lewisham, Diabetes UK, Healthwatch, Hexagon Housing Association, Lewisham Adult Services, Lewisham and Greenwich NHS, Lewisham Bereavement Counselling, Lewisham CCG, Lewisham Mental Health and Wellbeing day, Lewisham Mental Health Partnership board, Lewisham user forum, Samaritans, SLaM, South London and Maudsley NHS, Victim support Leave a commentLewisham Mental Health and Wellbeing Day
Tuesday 19th November 2013 at the Civic Suite, Catford
This event was hosted by The Lewisham Mental Health Partnership Board (which includes NHS Lewisham CCG, South London and Maudsley NHS Foundation Trust, Lewisham Adult Services and London Borough of Lewisham).
The Mental Health & Wellbeing Stakeholder Event provided an opportunity for all ‘stakeholders’ i.e. people with an interest in mental health, to come together and discuss mental health service provision in Lewisham. Whether they were interested in finding out more about mental health, wanted to get involved in discussions about community mental health teams, or just to pop in to pick up a leaflet or even stay for the whole event.
Matthew has done great blogs of this event – an audio blog, a slideshow blog as well as taking photos.
You can find them all here:
Photos: https://www.facebook.com/media/set/?set=a.639746872734749.1073741865.476820022360769&type=3
Slideshow blog: http://youtu.be/0DEP4DlsPLw
Audio blog:
Transcript of the blogs: http://www.scribd.com/doc/186955832/Lewisham-Mental-Health-and-Wellbeing-Day-19th-November-2013
All well worth a look and a listen!
PSUIG service user involvement award 2013
Posted: November 25, 2013 Filed under: Good practice, Psychology, What we do | Tags: Cognitive Science, Good practice, PSUIG, psychology, service user involvement, Service User involvement award, TWIG Ops Leave a commentTWIG Ops (The Trustwide Involvement Group: Operations) was delighted to be invited for a third year to consider applications for PSUIG’s annual psychology service user involvement award.
Read our report here: PSUIG 2013 report
INDESIGN TASTER SESSIONS
Posted: November 22, 2013 Filed under: Arts, Southwark, Training | Tags: Adobe InDesign, Art2Print, arts, Indesign Taster Session, Mental Health, mental health and well being, mental health recovery, oppourtunity, Rushworth Street, Service Users, taster session, Training Leave a commentHello everyone
Please find attached details of the taster sessions being offered for Indesign. Come along and give it a go. The course itself will start on December 10th. These courses are funded for people recovering from mental health problems.
Art2Print Indesign promotional poster sample
Best wishes
Bill Stewart
Project Coordinator
Mental Health and Well-being Service Service Coordinator
Blackfriars Settlement – “Creating Opportunities”
We celebrated our 125th anniversary in 2012
1 Rushworth Street, London SE1 0RB. Ph:020 7928 9521
Find out more about what we can do for you:
http://www.blackfriars-settlement.org.uk
Follow us on Twitter: @BlackfriarsSett
Like us on Facebook: http://on.fb.me/BFSface
Need a leaflet, brochure or other design? Your looking in the right place! Visit our social enterprise design studio www.art2printstudio.co.uk
Carers Rights Day Event
Posted: November 19, 2013 Filed under: Carers, Events, Southwark | Tags: Carers, carers rights day events, Christmas, christmas party, events, family carers, London, NHS Southwark Clinical Commissioning Group, services, Southwark, Southwark carers, Southwark people, support Leave a commentDear All,
Please find attached a flyer for an event on 29 November, seeking the views of family Carers in Southwark about what support and services would help make a difference to them. This will be followed by Southwark Carers ‘Carers rights Day’ event and their Christmas party. Please can you forward this on to people or groups you are in contact with that it is relevant for.
Flyer here: CRD13b
Kind regards,
Daniel Blagdon
Membership, Engagement and Communications
NHS Southwark Clinical Commissioning Group
Postal Address: 1st Floor, Hub 5, PO Box 64529 London SE1P 5LX
Base: 160 Tooley St London SE1 2QH
Email: souccg.southwark-ccg@nhs.net
Telephone: 020 7525 7888
Media: 020 3049 3333
Out of Hours Media: 07876 448 602
The best possible health outcomes for Southwark people
Looking for something different to do? Try-out a reading group…
Posted: November 19, 2013 Filed under: Lambeth, Southwark | Tags: arts, Fiction, lambeth, Literature, Online Writing, Opportunity, poetry, Reading, Reading group, Short story, Southwark, student Leave a commentGroups are open to all, readers and non-readers alike.
Come along and listen to stories and poems read aloud. It’s an opportunity to read and talk together in a friendly and relaxing environment.
Free refreshments provided!
Flyer here: Open Groups in Lbeth Swark Nov edit
People With Mental Health Issues MORE Likely to Win An ESA Benefit Appeal:
Posted: November 19, 2013 Filed under: ESA, DLA, PIP & Universal Credit | Tags: Directories, DLA, ESA, ESA appeal, European Space Agency, Health, Mental Health, mental health issues, Mind, physical disability, PIP & Universal Credit, Policy and Advocacy, welfare news service Leave a commentWe told you a few days ago that we were carrying out an investigation into whether those with mental health issues were less likely to win an ESA appeal than people appealing a decision solely on the grounds of having a physical disability.
We are somewhat surprised to find out that the former were more likely to win than the later – 41% compared to 38%.
These figures were obtained by the mental health charity MIND and forwarded to the Welfare News Service.
Via https://www.facebook.com/WelfareNewsServiceUK?hc_location=timeline
Peer Support Officer
Posted: November 19, 2013 Filed under: Job Vacancies | Tags: bipolar disorder, Bipolar UK, Carers, charity, Disorders, families, Health, Job Vacancy, London, London and south east, Mental Health, mood, Opportunity, Peer Support, peer support officer, support group Leave a comment- CompanyBipolar UK
- Salarycirca £23,000
- LocationLondon
Description
Bipolar UK is the national bipolar charity working with and supporting individuals with and affected by bipolar, including carers, families and loved ones. The Peer Support Officer will work closely with and support individuals and families affected by bipolar, Bipolar UK Support Groups and our Link Mentoring service in London and the South East. The role involves liaising and working with other organisations…
Via Matthew
Mental Health Care assistant/Support worker required in Southwark for client with OCD
Posted: November 18, 2013 Filed under: Job Vacancies | Tags: anxiety, care assistant, Health, Job Vacancy, Mental Health, Obsessive Compulsive Disorder, OCD, OCD experiences, Opportunity, personal and domestic care, Southwark, support worker Leave a commentA part time experienced support worker is required to work in SE16 (Southwark) for a lady with OCD.
It is essential to have knowledge and experience of working with someone with Obsessive Compulsive Disorder (OCD). You need to be calm, kind and compassionate. You need to be reliable and trustworthy and able to accept responsibility. You will need to be able to learn the job well by being digilent and consciencious in order to help the client manage her anxiety.
The tasks will include personal and domestic care as well as any other day to day requirements or activities as directed by the client
The hours will be 2 hours per day from 9h30 (prompt) to 11h30 for 4-5 days a week. The days are negotiable for the right person
The rate of pay will be £8.30 an hour
You will need to provide references and preferably a recent DBS (CRB)
Via Matthew
Support Worker – Mental Health Care
Posted: November 18, 2013 Filed under: Job Vacancies | Tags: communication, Croydon, European Economic Community, Glen care group, hospital, Job vacancies, Mental Health, Mental Health Care, Opportunity, Peer Support, Recovery, Service Users, support worker, therapeutic Leave a commentSUPPORT WORKERS RequiredThe London Treatment & Rehabilitation Centre is a thriving independent Hospital in the heart of Croydon’s vibrant multi-cultural community.
We are seeking enthusiastic and motivated Support Workers to work across our range of services at the Hospital. These include specialist Mental Health care services for both men and women and our new 16 bedded rehabilitation service which opened in January 2012:- Highgrove Lodge. You will form an essential part of the therapeutic team at the hospital, promoting recovery principles and assisting each service user in maximising their individual potential. You will need a flexible approach to working hours, be able to demonstrate good verbal and written communication skills and exhibit attitudes and behaviours reflective of Glen Care’s vision and values. Applicants must have previous experience of working in the care industry. Please apply via apply button provided. £7.11 per hour Candidates must be authorised to work in the EEC. |
Apply via http://www.indeed.co.uk/cmp/Glen-Care-Group/jobs/Support-Worker-de892f5f838b73ac
Via Matthew