Findings of the annual service user and carer feedback surveys for MindCare Dementia Services have been collated.
summary of discussions – SLaM service user and carer advisory groups for mood, anxiety & personality disorder services, and emergency access, complex care and clinical neurosciencesPosted: June 3, 2014
The departments that manage the services at South London & Maudsely NHS Foundation Trust have ‘advisory groups’ where service users and carers come together to advise on and discuss developments. 2 of these groups produce a brief summary of their discussions. The purpose is to let interested people know what is being discussed. I have attached the summaries from the May meetings. Please circulate as appropriate.
With best wishes,
Patient & Public Involvement Lead – Mood Anxiety & Personality CAG and Psychological Medicine CAG
email: email@example.com tel: 020 3228 0959
113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ
Reference Group Meeting
Tuesday, 3 June, 2014 from 6-8pm, Civic Suite, Catford
Robin Burgess from NHS England will be explaining what Care.data is and how changes in how our data is handled affect us.
We will be asking you about your experiences of Lewisham’s Mental Health services and how can they be improved. The team will be talking about issues arising from our engagement such as the discharge process; CAMHS, older people’s services and access to services for homeless people.
The Health and Wellbeing Board
Find out what it’s all about and let us know what issues you would like Healthwatch to take to the Board.
Welcome and introductions
6.15pm – Cara.data. What is it? Can you opt-out, opt in or consent?
6.45pm Your views on Mental Health services in Lewisham
7.30pm – Health and Wellbeing Board Update
8pm – Close
For more information please call 020 7998 7796 or email firstname.lastname@example.org
Email: email@example.com or call 020 7998 7796 for more details.
We hope you can make it!
I hope that this finds you well.
There are spaces available at our upcoming event on Tuesday 3 June, 6- 8pm at Cambridge House (SE5 0HF) which is for local people and GP staff, as part of National Patient Participation Group week (2 – 7 June).
This event will be an interactive and practical session for patients and practice staff. So, if you are involved in a patient group, would like to be, or simply want to find out more about raising the patient voice in Southwark come along and join us.
At the event we will be recognising the contributions local people make to their GP practice and patient groups, share examples of the good work that is happening and provide top tips to help continue to develop patient groups in the borough.
If you have any examples of good patient engagement with local practices that you want to be able to share at the event then please do get in touch and let us know. You can book your place directly online, or by calling 020 7525 7888. You can also see details on our public website as part of the get involved pages.
Membership, Engagement and Communications
NHS Southwark Clinical Commissioning Group
Postal Address: 1st Floor, Hub 5, PO Box 64529 London SE1P 5LX
Base: 160 Tooley St London SE1 2QH
Telephone: 020 7525 7888
Media: 020 3049 3333
Out of Hours Media: 07876 448 602
The best possible health outcomes for Southwark people
People do have stories of brilliant health care, extraordinary kindness or fantastic support and we would like to learn from these stories and share best practice. They would like to know when healthcare outside of the hospital made a positive difference to you and what made the difference. This may include different services working together including hospital and community health services. Excellent community health care includes support for service users, families, neighbours and communities to work together to keep healthy and manage illness.
If you have a story you are willing to share (it can be given anonymously) about healthcare outside of hospital and how this made a big difference to you, please call us (020 7998 7796) or email them at firstname.lastname@example.org so they can listen to your story or arrange a time to call you. Alternatively you can send your stories to the, electronically via this https://www.surveymonkey.com/s/SLH-WinningTheBestCommunityHealthCare