Welcome to Healthwatch Southwark’s latest enewsletter

Hello Healthwatch Supporter!It’s been a busy few weeks with lots going on and exciting things coming soon.A sad goodbye and a huge thank you to Alvin, Healthwatch Southwark Manager
Alvin Kinch is leaving us on the 1st August to take up a post with Healthwatch England as the Development Manager. We are very sad to lose Alvin but the new role will be a fantastic new opportunity and we wish her the very best and would like to assure our supporters that the Manager role is currently being recruited for.

Spotlight on Social Care: 22 July, 4.00 – 6.30pm
We look forward to see those of you who can join us at our Spotlight on Social Care event later today. The event is looking at what’s happening in Social Care in Southwark – now and in the future.

Come along to hear presentations from us and Southwark Council, have an opportunity to offer your knowledge and experience of using social care services in the borough and share in some refreshments together.

It’s not too late you can still book a place here and join us!

Our first Annual Report!

Healthwatch Southwark is pleased to publish our first Annual Report 2013-14. You can access it on the website here.

Until next time, enjoy Sunny Southwark!

Best wishes,
The Healthwatch Southwark team

Alvin, Sec-Chan, Chip & Jo





Local News

Local news from across the community

Southwark Manager – Vacancy
We are looking for a motivated individual who can raise expectations, challenge orthodoxies and drive an agenda for change in local health and social care services in the diverse borough of Southwark. You will lead and develop a successful team, and bring enthusiasm and dedication to working with local communities and partners to secure the best outcomes for patients and users of health and social care services. Deadline 4 Aug. Apply today.

Healthwatch Southwark wins national award!
The development of a South East London programme that ensures that local people can monitor health and social care services has won 6 South East London local watchdogs a national award.
The work involves a shared programme and procedure across South East London and has been developed jointly by the 6 Healthwatch from SE London, (Bromley, Bexley, Greenwich, Southwark, Lambeth and Lewisham).
They won the award for Outstanding Collaborative Project at the national Healthwatch Network Awards of Achievement 2014.
These annual awards are held to recognise the individuals and teams across the network who have demonstrated exceptional impact within local communities. Read more

Personal Budgets
Are you concerned about the impact of personal budgets on your service users? Do you need help from help to deal with the implications for your organisation? Have your say and tell us what we can do by spending just a few minutes completing Community Action Southwark’s (CAS) first Just CASkingquick poll.

CAS are keen to hear from anyone with any experience with personalisation and personal budgets, please get in touch with Rachel, CAS Policy Officer via: rachel@casouthwark.org.uk

Soft Craft Groups at Blackfriars Settlement
With highly respected textile artist Najlaa Khalil. Sessions are every Thursday 10.30 to 12.30 and £20 for Personal Budget holders. Najlaa will help you develop or recover skills in sewing, hand knitting, patchwork and crochet. Use these skills for making simple repairs or to customise your long-worn clothes and freshen up your wardrobe.

Art? Why not? at Blackfriars Settlement
These Art sessions run every Mon, Wed and Thurs from 1.30- 3.30pm, at £20 for personal budget holders. What members say: “Relaxing, sociable, compare artworks, give each other pointers, learn skills, taking you out of yourself, escapism. You feel complete. It grabs you. You can pour it out onto the paper. It’s an energy. Achievement”. Get involved.

Potted History- gardening and reminiscence project
Potted History is a gardening and reminiscence project that makes use of reminiscence and horticultural therapy to improve the self-confidence and wellbeing of socially isolated older people in the boroughs of Lambeth, Lewisham and Southwark.
Reminiscence therapy involves the discussion of past activities, events and experiences as a group, by taking part in activities and using objects from the past such as photographs, household items, scents, music and film to trigger the memory. Get involved.

Government consulting on Care Act draft regulations
Back in May the Care Bill became the Care Act. In order to allow you to prepare and understand what this might mean for your organisation, Community Action Southwark (CAS)  have put together a briefing. The government is currently seeking views on the draft regulations and guidance for Part 1 of the Act. The consultation period ends on 15 August. Read the briefing.

Autism to Autism service
Supporting and Placing Adults from Southwark with ASC in Voluntary Placements. Resources for Autism are actively recruiting adults (aged 18+) with High Functioning Autism or Aspergers to work in voluntary positions. The Autism to Autism Service offers you the opportunity to do something that is exciting, fulfilling and a great experience, without the added pressure that paid work can bring. Apply today.

Early Action – stepping back from the cliff edge
Anyone who works with vulnerable people thinks preventing things getting worse isn’t a good thing. So why aren’t we, the public, private and voluntary sectors, not doing more together to stop problems from happening in the first place?
As you may know Community Action Southwark (CAS) proposed that the Health and Wellbeing Board consider establishing an independent Early Action Commission. It was argued that early action, as a needs reduction strategy, could lessen future liabilities and foster greater multi-agency working. Read the paper submitted in March.


Local Events

Community events and training near you

STORM Training | Dates from 21 July to 17 Feb
This is a 2 day accredited course for Southwark and Lambeth staff. he skills learned are specific to suicide prevention and are transferable to all practices including GP settings. Participants are central to the process of learning and are encouraged to share their wealth of knowledge and experience with the group. STORM utilises the most effective, evidence-based methods in skills development training – role-rehearsal and videotaped role-rehearsal with self-reflection and structured feedback. Book today

Digital Inclusion event | 28 July
Southwark Council’s Digital Inclusion event event is taking place at 160 Tooley Street, London SE1 5QH between 10.00am and running from 5.00pm on 28th July. Lunch and refreshments will be provided. The event will look at why people are digitally excluded and how we can work together to get more people on line. Please do let me Southwark Council know as soon as possible if you will be attending. Book today

Transcranial Magnetic Stimulation (TMS) dicussion group | 28 July
The Mental Health Foundation is seeking to gather together people who have used mental health services and carers of those who have used mental health services to hear their thoughts, ideas, feelings, comments on the subject of Transcranial Magnetic Stimulation (TMS). The group will meet at 10:30am – 2:30pm at the Mental Health Foundation (Colechurch House, 1 London Bridge Walk, London, SE1 2SX). Participants will be paid £25 each, all travel expenses will be covered and lunch is provided. Get involved

Extended access engagement event | 30 July
The Southwark Clinical Commissioning Group Event: Extended access engagement event. Building on two previous engagement events, NHS Southwark CCG is continuing to work with you and other local people regarding the development of plans for extended access to a GP or nurse, 8am – 8pm 7 days a week. Join us to hear how we have developed plans with your previous input and to help us ensure that the new services will work for you and other local people. Book today.

Time and Talent’s Summer Party | 6 August
Time and Talents would love to invite you to celebrate with them on Wednesday 6th August at their Summer Party. It is all set to be their biggest and best Summer Party yet. Come and join Time and Talents for an afternoon of fun, food and festivities. Read more

Self Advocacy Training at CoolTan Arts | 5 – 14 Aug
CoolTan Arts are running self Advocay Training, ‘Skills for a stronger voice’ in August. This training is an award-winning series of free classes and talks teaching you the skills you need to have a stronger voice. CoolTan Arts provide an informal but structured environment where you can look at ways to help yourself, pick up strategies for challenging issues, behaviours or situations. Book today.

Stress Management Through Movement & Meditation | 8 Oct
Meditation has many health benefits, including increased immune functioning, improved well-being and reduced psychological distress. It is an especially focused form of mindfulness. For anyone feeling stressed or struggling to keep calm and achieve peace of mind in a busy, often chaotic life, meditation can bring a sense of peace and joy.
This is a series of 8 one hour lunchtime sessions involving some gentle movement based on yoga and tai-chi, followed by a a 20 mintue guided meditation. Book today.

Understanding Eating Disorders Training | 12 Sept

The much sought after ‘Understanding Eating Disorders’ training developed by Beat will be running this autumn in London (12th September 2014) and Birmingham (21st November 2014). The training helps professionals identify eating disorders and provide treatment, care and support to those affected. Our trainers are sensitive to the needs of various group and will tailor the content accordingly. The training is interactive and comprehensive, it’s a days course with lunch and CPD certification. Book today.


National News

Keeping you up-to-date with national news


RLSB Let’s Work it Out employment pack
RLSB has launched their new ‘Let’s Work It Out’ employment pack at the House of Commons. The pack was created in consultation with businesses and the RLSB Youth Forum. The pack aims to make businesses feel confident about employing people with a sight condition and coaches young people to feel more equipped about job hunting. You can show your support by signing the RSLB online pledge to ensure that meaningful jobs for blind young people can become a reality. Read more.

Integrated Personal Commissioning: New Opportunities for Voluntary and Community Sector
NHS England Chief Executive has just announced the piloting of combined health and care personal budgets, and the VCS will be commissioned to support care planning, advocacy and service brokerage. Read more.

NHS in London Focus Groups
The transformation of London’s general practice services is an agreed priority for the NHS in London. To help understand the needs of patients and carers across London NHS London are holding a series of focus groups with different community groups, patient groups, and users of GP services.
The focus groups are one way to collect experiences and information, local Clinical Commissioning Groups (CCGs) will also be asking about ways in which you think services can be improved. The first series of Focus Groups in August are on GP Services. Get involved.


NHS London Immunisation Board
Are you interested in helping us drive the London wide immunisations programme, if so we are looking for up to 4 people ( individuals or voluntary sector organisations) to sit on the London Immunisation Board, meetings are held quarterly and an induction session and support will be available. Travel expenses will be paid. If you would like more information about the Board please email : immunisationsubmissions.london@nhs.net or telephone Kenny Gibson on: 07787 105457. Closing date for expressions of interest is 31 August.

Three Cs launched MaxOut Southwark
On the 9 July 2014, Three Cs launched MaxOut Southwark at Crossways.. MaxOut Southwark is a new web app that links you with mental health news and activities in Southwark. Please try it out for yourself at www.maxoutsouthwark.com and let Three Cs know what you think. They are also happy to talk to people interested in Three Cs developing similar apps in London boroughs for people with learning disabilities or mental health challenges. Read more.





Recent NICE published guidance

NICE guidance and updates

Wider use of statins could cut deaths from heart disease
Up to 8,000 lives could be saved every three years by offering statins to anyone with a 10 per cent risk of developing cardiovascular disease (CVD) within a decade, says NICE – Read more

NICE unveils safe staffing plans for nursing care in wards
NICE has published new guidance setting out ‘red flag events’ which warn when nurses in charge of shifts must act immediately to ensure they have enough staff to meet the needs of patients on that wardRead more

Realistic weight loss goals better than quick fixes
Losing even a small amount of weight can help to improve the health of people who are overweight or obese and lower their risk of developing type 2 diabetes, heart disease and cancer, says NICE – Read more

You can find out more information on the NICE website:

National events

Latest events from across the country

Accredited Support Brokerage | July dates
NBN Training in London. The gateway to membership of the London Brokerage Network
Support brokers are your independent guides to make sure you can live the life of your choice if you are a disabled person. When? A 5-day course, spread over the following dates:
2nd, 9th, 16th, 17th and 23rd July 2014
Where? Haringey Irish Cultural and Community Centre Tottenham, London N17. Who? People with a disability who plan their own support; professionals, groups or organisations with an interest in brokerage; paid and unpaid brokers. Book today.

Tackling Long Term Conditions | 29 Oct
At Tackling Long-Term Conditions: Coordinating Care, Transforming Services Open Forum Events expert speakers will explore how to drive improvements in care, coordinate services to achieve quality outcomes and help make life better for people with long term conditions.
A whole system approach is required to tackle the scale and prevalence of long-term conditions. It will require service transformation, integration of care and innovative systems to meet the pressing challenge. Register your interest.

Health Inequalities in London: Seeking joint solutions for better health outcomes | 29 Nov
LVSC’s seminar will address some of the key health inequality challenges facing London and look at opportunities and joint solutions to reduce them. Key themes will include housing; access to health and social care services; poverty & deprivation; employment and health and mental health and others. The event also aims to feed into the Mayor’s London Health Inequality Strategy, which is being refreshed. A steering group to plan the event will be set up in the next week.
For more information and to register visit LVSC’s website here.

Six Day Sleep Counselor Training | Nov 2014
This training is for professionals working with children or young people with additional support needs, such as teachers, social workers, doctors, health visitors, CAMHS and Learning Disability CAMHS workers, psychologists and specialist nurses.
Participants will gain a comprehensive knowledge of sleep processes and understand the problems that children with a wide range of physical, learning & sensory disabilities may face. Participants will also be trained in how to run a sleep clinic and how to support families using cognitive and behavioural techniques, in line with GIRFEC principles. Book today.


South London and Maudsley psychiatric board to be investigated The Maudsley Hospital

The board of an NHS foundation trust which delivers psychiatric care in south London is to be investigated.

South London and Maudsley NHS Foundation Trust’s board will be reviewed by health regulator Monitor.

The investigation will look at whether the trust has effective systems in place to identify and solve problems regarding patients’ quality of care.

The trust said it “welcomed” the review and was “delighted” to have the chance to analyse its systems.

Mark Turner, regional director at Monitor, said: “Our focus will be on whether the board is providing strong enough leadership to ensure that patients always receive quality care.”

The organisation provides services in Bexley, Bromley, Croydon, Greenwich, Lambeth, Lewisham, Southwark and also provides care in Kent.

In a statement, the trust said: “We share the regulator’s aims of providing strong leadership and ensuring our patients always receive quality care.

“SLaM (South London and Maudsley NHS Trust) provides the widest range of mental health services in the UK and we are delighted to have the chance to work with Monitor in reviewing our systems to ensure they are continually refreshed and improved upon.”

An announcement about the outcome of the investigation will be made in due course.

Last year a Freedom of Information request submitted by the BBC revealed that from 2005-2012 nearly 100 people were killed by mental health patients in London.

South London and Maudsley NHS Trust had the highest number of deaths, with 31 people being convicted.

Mental health workers to help Met Police on call-outs

Police are to be given access to specialist staff 24 hours, seven-days-a-week, to support people with mental health problems.

A new one-year pilot scheme will be trialled by Met officers in Lambeth, Lewisham, Croydon and Southwark.

In Lambeth and Southwark, mental health professionals will also be available to accompany police on visits.

A spokeswoman for NHS England London said the service plans to roll out the project across London.

The Mental Health Police Triage Service for London comes after the introduction of a separate scheme which saw mental health nurses being based in some police stations and courts.

Police in the four boroughs will have access to a 24-hour helpline manned by mental health professionals, who can give advice to officers attending call-outs and also advise if the person being dealt with is already known to the profession.

The pilot was started in April and launched officially earlier, and will run until April 2015.

Kate Davies, NHS England’s head of health and justice commissioning, said: “Many people who come into contact with the police have not committed a crime but are simply ill, and they are often going through some of the most difficult times in their lives.

“This scheme is about supporting police officers to make the right decisions about how to manage these situations, whether that means taking somebody to a place of safety or assisting them in the community with the help of a mental health professional.”

Spaces available – Developing the patient voice in Southwark


I hope that this finds you well.

There are spaces available at our upcoming event on Tuesday 3 June, 6- 8pm at Cambridge House (SE5 0HF) which is for local people and GP staff, as part of National Patient Participation Group week (2 – 7 June).

This event will be an interactive and practical session for patients and practice staff. So, if you are involved in a patient group, would like to be, or simply want to find out more about raising the patient voice in Southwark come along and join us.

At the event we will be recognising the contributions local people make to their GP practice and patient groups, share examples of the good work that is happening and provide top tips to help continue to develop patient groups in the borough.

If you have any examples of good patient engagement with local practices that you want to be able to share at the event then please do get in touch and let us know. You can book your place directly online, or by calling 020 7525 7888. You can also see details on our public website as part of the get involved pages.

Kind regards,

Daniel Blagdon

Membership, Engagement and Communications

NHS Southwark Clinical Commissioning Group

Postal Address: 1st Floor, Hub 5, PO Box 64529 London SE1P 5LX

Base: 160 Tooley St London SE1 2QH

Email: souccg.southwark-ccg@nhs.net

Telephone: 020 7525 7888

Media: 020 3049 3333

Out of Hours Media07876 448 602

The best possible health outcomes for Southwark people


Invitation to our stakeholder engagement events in June 2014

We would like to invite you as local stakeholders to share your views on health services in south east London.

South East London Five Year Commissioning Strategy

The six NHS organisations (Clinical Commissioning Groups – or CCGs) in south east London with the job of planning and buying local healthcare services, are working in close partnership with local councils, NHS hospitals, mental health and community service providers and with local people, patients and other key stakeholders to develop a new five year commissioning strategy for health services across south east London.

The aim of the strategy is to improve health services for everyone in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham, and Southwark. The strategy will address those issues that cannot be solved by one area alone or where there is more that can be achieved by working together.

Event details:

As part of the wider engagement across south east London, we are holding two engagement events in early June 2014. The events will be independently facilitated. In addition to learning more about the partners’ shared emerging vision for local healthcare services, you will have the opportunity to help shape the strategy across seven key areas:

Urgent and emergency care

Primary and community care


Children and young people

Integrated care for physical and mental health

Planned care


Feedback from the events will be independently analysed and used to inform how we develop the strategy further and published as part of our engagement feedback on the CCGs’ websites.

Time and location:

You are invited to attend one of the engagement events – please click on the link below to make an online booking:

Tuesday 03 June 2014, 1.30pm arrival for a 2pm start to 5pm

Park Plaza, Victoria

239 Vauxhall Bridge Road

SW1V 1EQSign up

Wednesday 18 June 2014, 1.30pm arrival for a 2pm start to 5pm

Charlton FC, Greenwich

The Valley, Floyd Road


Sign up

Each event will have capacity for up to 100 participants. Please RSVP for the event on the date of your choice by 27 May 2014. Please note that attendance at these events is on a first come first served basis and we will ensure there is a balance of representatives from across the boroughs. If we have reached our booked capacity, we will add you to a waiting list.

Thank you in advance for your interest. We hope that you will be able to prioritise your attendance as we are keen to ensure that your views continue to be heard as a vital part of developing the strategy.

If you have any questions, please contact Ingrid Prikken via email iprikken@opm.co.uk or call 0207 239 7828.

Kind regards,

Caroline Taylor

Programme Director

South East London Commissioning Strategy

Via Matthew

Peer Support IPTT Flyer

Peer Support IPTT Flyer

Mon 14th April @ The Dragon Cafe

Stuff & Nonsense 2 – Wonder in Number and Film!

Our monthly creative theme of Stuff & Nonsense continues, and with it being 14.04.14 there is a particular curiosity for numbers in the programme. Declan will be exploring Number Fun at 2.22 pm and Max considering The Value of Pi/Pie at 3.14 pm – when number meets nutrition.

There are 2 art workshops to enjoy between 2-4 pmHearing Trumpet mask making, and fabric work with Pinky from CRAFTmate. Lots else to get involved with including the return of In Conversation with Alan at 7 pm and if you’d rather sit back and be transported into a world of wonder, then we will be having a Film Night from 6.30 pm.

DC Programme- Monday 14 April 2014