Psychology Service User Involvement Award: call for nominations – deadline extended

A reminder to complete your nomination forms for the PSUIG award. The deadline for nominations has been extended to Monday, 5th November. Details below and nomination form attached.

The Psychology Service User Involvement Group (PSUIG) is pleased to announce that nominations for the 2012 PSUIG award are now open. The award was set up to recognise and reward examples of best practice related to service user involvement within psychology services in the Trust.

The winner of the award will receive a £200 prize to spend on improving their service, in addition to a framed certificate. The award will be presented at the Trust Psychology Conference on Monday the 26th of November, 2012.

If you know of a psychologist (or psychology service) who has contributed to service user involvement that deserves recognition, fill in and return the attached (brief) nomination form (we also accept self nominations).

Best wishes,

Joe Oliver (PSUIG Chair)
PSUIG Award Nomination Form 2012

Service user/carer advisory group for mental health services covering emergency access/complex care and clinical neurosciences

Hello everyone,

here is the October briefing sheet from the service user & carer advisory group for the psychological medicine Clinical Academic Group.  Please circulate as appropriate.

The Psychological Medicine Clinical Academic Group runs services across the South London and Maudsley NHS Foundation Trust (SLaM). The services include emergency access services (such as home treatment services, a&e psychiatric liaison), complex care services (such as eating disorders, chronic fatigue, mother & baby services) and neurosciences services (such as brain injury). Advisory group members have experience of services either as service users or family members/carers. We work with the senior managers to keep the  views of service users & carers at the heart of all service developments and improvements. To make sure that people know what we are discussing in our meetings, we have developed this short briefing sheet:

1. Five service user/carer consultants were present at the October meeting. Also present were the Patient & Public Involvement Lead, an Assistant Psychologist from the Lishman Unit for brain injury and a Consultant Clinical Neuropsychologist . Apologies were received from two service user/carer consultants.

2. We agreed a brief evaluation form for their meetings which will help us to measure how productive the meetings are and what it is like to attend them. We will use this form in conjunction with a brief review of the group to see what has been achieved over the last year.

3. Members of our group have reviewed some reports on patient satisfaction questionnaires. The reviews were discussed at the ‘audit committee’ and it has been agreed to do some focussed work on how choices are presented about medication.

4. Staff from the Lishman Unit fed back about their progress – service users have helped to update an information pack, the carers group has now met 3 times and they are exploring how to develop more formal roles for ex service users and carers in the unit. Staff sought advice from the advisory group on how to build on the interest from carers in being involved in the running of their support group. One member of our group continues to support the unit in this work outside the meeting. Another advisory group member has attended the unit to talk to patients about service user involvement opportunities.

5. When hearing about feedback from Triage wards, we highlighted the importance of clear mechanisms for receiving and acting on the feedback at a service level.

6. The carers representative highlighted an issue facing carers who live in a different geographical location from their loved one. This can result in withdrawal of support for the carer, despite their continuing caring role. We also noted the large amount of helpful information available for carers and discussed how this information could be presented without ‘overloading’ carers.

7. We heard that service users and carers from Croydon have been involved in developing a set of `quality indicators’ to measure how effectively the different parts of the service are working together.

8. One of our group members will be attending a focus group in Lewisham which will inform the development of a plan to change how community mental health services are provided. She will feedback at the next meeting.

9. We have been invited to comment on the draft Patient & Public Involvement Strategy which has been developed following meetings of the Trustwide Involvement Group earlier in the year.

10. The next meeting will be in November and will be held at the Dragon Café.

Views and comments from SLaM service users and carers on any of the above issues, as well as feedback on how you would like the Psychological Medicine Service User & Carer Advisory Group to develop its strategic work with SLaM, are welcome. Please contact Alice Glover, Patient & Public Involvement Lead on 0203 228 3633 or email

Printable version here: briefing – October 2012


For the first time EVER Hear Us will be

1.    Publishing our popular Quarterly Newsletter “In Our Shoes” in colour

2.    Increasing our circulation to 2500 copies

Thanks to funding by SLaM charitable funds.

Our newsletter reaches service users, Carers, Care coordinators and other staff, resource centres, public libraries, Croydon council, other mental health services, and members of the public.

We would appreciate YOUR input.

If you would like to

  • Promote your service
  • Tell us how you have involved service users in your work/service
  • Are doing something special for the xmas period
  • Or anything else you would like us to publish (to reach the masses!)

We want to hear from you

By email: or post

All articles are published anonymously (unless you tell us otherwise)

Please get your articles etc to me by early November for printing in the next edition of ‘In Our Shoes’

With thanks


Jane White


 Hear Us

Orchard House

15a Purley Road

South Croydon


Tel: 020 8681 6888

Part time job opportunity: Lambeth MIND

Lambeth Mind is recruiting for an Information Service  Assistant to cover maternity leave.

The post is for an initial period of 12 months to 30th November 2013.

Attached is a document which lists details of the post the Job Description and Person Specification.

Information Service Assistant JD Oct 2012_ for temp position

To apply for this opportunity please send the following to

A CV including details of two referees.

A cover letter of no more than one side of A4 detailing why you want the post and what skills and attributes you can bring to the post.

Closing date for applications is 13th  November at noon

Interviews will be held on 22nd November

‘The Manual Oracle’ Creative Writing Workshop

The Manual Oracle is a project exploring the crossover between self-consciousness, strategic thinking and paranoia. It is a stage adaptation of a book of maxims written in the seventeenth century, intended to guide ambitious noblemen in the Court of Spain. As part of the project, a creative writing workshop is being offered by the artistic director, Phoebe von Held, together with Natasha Soobramanien and Luke Williams, two writers on the project. This workshop will be based on the project’s themes, and will look at how these might play out in our lives today.

The workshop is aimed at NHS mental health service users, including those who have experienced anxiety, paranoia or suspicious thinking. It’s free of charge and will be held over two afternoon sessions:

Session 1:  We’ll be introducing the themes of ‘The Manual Oracle’ project. We’ll then look at some contemporary writing which deals with similar themes, which we’ll explore through discussion and writing exercises. We’ll set an optional writing assignment at the end of the assignment which you can work on at home.

Session 2: This will be in the form of a writers’ workshop, where you’ll have an opportunity to receive feedback on your assignment, or on any other piece of writing you wish to submit, in a supportive group environment.

The two workshop sessions will take place on Wed 21 Nov, 2.30-5.00 pm (Session 1) and Wed 30 Jan 2013, 2.30-5.00 pm (Session 2), at the Department of Psychology, Institute of Psychiatry in Denmark Hill, London SE5.

Phoebe von Held is a theatre director, writer and designer whose work has previously been produced by The Citizens Theatre in Glasgow. Natasha Soobramanien is a writer whose first novel ‘Genie and Paul’ was published by Myriad Editions in Aug 2012. Luke William’s debut novel ‘The Echo Chamber’ was published by Hamish Hamilton in May 2011.

To find out more about The Manual Oracle project see:

To register for the workshop please contact:

Speech on mental health to the Royal College of Psychiatrists – Ed Miliband

#RT via Bridget

Celebrating Friendship – Today @ The Dragon Cafe…

Remembering those who matter in our struggles through life.   You are invited to bring your own poems and songs on this theme;

Performance at 6.30 by Thomas Tobias…followed by a discussion.

11 am Hooray for Hamlet! 2 pm Writing Works, 3 pm Boxing, 4 pm Tai Chi & Book-Works 4.30 Photo-Works, 5 pm Mindfulness (Changed from 5.30 pm).

For last wek’s Dragon Radio No. 4….check out