Creativity and Wellbeing Plus

The third annual London Creativity and Wellbeing Week will take place from 2 – 11 June 2014.  Events submissions for the week are now being accepted.  You can upload your event directly to this site or contact us with any queries  London and arts health forum (LAHF)

Creativity and Wellbeing Plus is a new initiative jointly developed by London Arts in Health Forum and the National Alliance for Arts Health and Wellbeing. It aims to build on the success of London Creativity and Wellbeing Week by offering events to showcase the breadth and excellence of arts in health activity from right across England.


Healthwatch enewsletter 2 December 2013

  Welcome to Healthwatch Southwark’s latest enewsletter
  Hello Supporter!‘Building Our Network’ Public Forum | Tues 17 Dec
Come to our Healthwatch Southwark public Forum event and find out about our priority areas of work and activities since our launch in June. It is also an opportunity for you to share your experiences with us and find out how you can get involved in Healthwatch Southwark.

The forum on the 17th December is from 4.00pm to 6.30pm at Southwark Resource Centre, 10 Brandenham Close, SE17 2QP. Book on our website here or email the Healthwatch Southwark team at: or call
020 7358 7005

Tell us your experiences
As usual we ask please for any recent experiences with health or social care services in Southwark, let us know! This helps us build our understanding on what is going on in our local services.
Best wishes,

Alvin Kinch & Sec-Chan Hoong

Local News


Get the best from your medicines
The ‘Get the best from your medicines’ campaign returns to Southwark. We are helping patients with long-term conditions to take their medicines in the right way. This leads to improved health and reduces the amount of medicines that are wasted.
Plenty of advice and support is available from community pharmacists in Southwark for patients who are unsure about their medicines. Read more.

Southwark Advice Plus project is temporarily moving

The project is moving to Leonard Cheshire Disability head office in Vauxhall. They are moving to a permanent location in Southwark in January 2014. For full details on our new location and drop-inn changes view here.
Southwark Advice Plus provides information, advice and access to help disabled adults live more independently in Southwark.
Read more.

Autism provision in Southwark for 18-25 year olds
Care Trade has been commissioned to look into current provisions within Southwark for young people (18-25) with an Autistic Spectrum Condition, including Asperger Syndrome (ASC). We hope to collate what is currently available within the borough and look at what may be needed in the future. Read more.

CoolTan Arts Shortlisted for Guardian Charity Awards
The Guardian released its 2013 shortlist and from 1300 original entrants, CoolTan have made the final stage. With its tagline, “Small charities, big impact”, The Guardian Charity Awards aims to recognize small to medium-sized social welfare charities that “delivers a clear benefit to people – adults or children – who are disadvantaged by poverty or disability. The winning charities will be announced on Tues 3 Dec.

National News

Your National news and updates

Useful guides and information from Contact a Family
These Contact a Family guides are for GP practices and health professionals. There is also a poster which summarises issues relating to parent carer engagement with GP practices when visiting with their child with additional needs. The aim is to ensure that, when CCGS are commissioning services that the needs and experiences of  families are given all due consideration.
Read more

Fuel Poverty: Integrated approaches to health, energy, social justice and climate change | Tues 10 Dec
This is a free event organised by LVSC’s Climate Change Leaders for a Low Carbon London project, chaired by Chris Church, Community Environment Associates . Fuel poverty is a major problem across London. Despite many positive projects a combination of rising prices and static incomes means that many more households will face this problem this winter. Read more.

Useful Breast Cancer Care December events

Breast Cancer Care are holding some small engagement events in December in London. One of the events is for Black women who have had treatment for primary breast cancer. They are also holding an event for healthcare and community professionals and people who work with women of Black origin.
Read more.

Workshop on FGM (Female Genital Mutilation) | Thurs 12 Dec

Come listen and gain a better understanding of a Global and Local issue that affects 66,000 women in England and Wales, 20,000 Girls up to the age of 15 years are at Risk. The workshop is designed not only to raise awareness of the subject but to help participants to recognise the need for. 2 works shops available: 12pm and 1.30-3.30pm. Book today.

Health and Social Care Reform and Govtoday are delighted to announce ‘Care for all’ | 19 March 2014
This is the 2nd National Social Care Conference set to examine how the reforms to the healthcare provision across the nation have affected the services delivered. It will examine the Care Bill presenting a forum for debate, bringing together those at the forefront of this agenda and those responsible for delivering high quality care to listen to the real concerns and issues. Book today.

Recent NICE published guidance


NICE approves treatment for hep C in its 300th technology appraisal
read more

Judging whether public health interventions offer value for money
read more

NHS urged to become smoke-free, says NICE – read more


  Local Events

Your local community events:

Forum for Equalities and Human Rights in Southwark and Southwark Disability and Mobility Forum | Tues 3 Dec
Invite you to a FREE event to celebrate International Day of People with Disabilities. The event will be opened by Councillor Catherine McDonald. Speakers and workshops from:
Southwark Disablement Association, Leonard Cheshire – on geting into work, Lambeth and Southwark Public Health – on mental health and wellbeing, Blackfriar’s Advice – on keeping warm and saving money. Read more.

CAS Members’ Day AGM | Wed 4 Dec
Register now for the CAS Members’ Day and AGM. We are delighted that Cllr Richard Livingstone (Cabinet Member for Finance, Resources and Community Safety) will be joining us. Richard will talk about the future relationship between Southwark Council and the voluntary and community sector. There will also be an update on Value the VCS Campaign. Any queries call 020 7358 7020. Book today

InDesign taster sessions | Tues 3 & Thurs 4 Dec
For people with mental health needs. This FREE 5 week course will cover: Getting to know InDesign | Working with Typography | Working with colours | Working with effects | Working with Images to produce eye catching posters, leaflets & flyers.
Venue: BLACKFRAIRS SETTLEMENT, SE1 0RB. The next course starts December 10th 2013. Read more.

Anchor Trust’s Christmas events | Fri 5 & Sun 7 Dec
Join us for a day of festive celebration as we switch on our Christmas tree lights – Thursday 5th December from 11am. Enjoy freshly baked mince pies, hot chocolate, tea and coffee. Take part in our decoration competition and activities.

Christmas Bazaar and Tombola – Come and join the residents and staff at Rose Court care home for their Christmas Bazaar and Tombola on 7th December. Take part in the tombola, look round the various stalls on display. Various items on sale including cakes knitted items, books, decorative items.
Read more

Guy’s and ST Thomas’ Patient and Public Engagement Strategy | Wed 11 Dec

A final reminder that Southwark community organisations have been invited to this event. This will take place on the afternoon of the 11th December, and will help inform how the Trust engages with patients and the public in the future.
This event is for community organisations and it is being run in partnership with Healthwatch Southwark and Healthwatch Lambeth. Places are limited, please register here:

‘Building Our Network’ Public Forum Event | Tues 17 Dec
Come to our Health watch Southwark public Forum event and find out about our priority areas of work and what we have been up to since the launch in June.
The event will be from 4.00pm to 6.30pm and held at Southwark Resource Centre, 10 Brandenham Close, SE17 2QP. Book here today or email: or call 020 7358 7005.

Skills Training on Risk Management (Suicide Prevention) | Thurs 30 & Fri 31 Jan 2014  
STORM utilises the most effective, evidence-based methods in skills development training – role-rehearsal and videotaped role-rehearsal with cself-reflection and structured feedback. The skills learned through this method are specific to suicide prevention and are transferable to all practices.To register send your details to:

Consultation on the future of Day Services in Southwark: overview findings

Dear all,

Experts by Experience was asked to make a presentation today on the findings from the Consultation. I attach below a link to a PDF and word version of the presentation.

Please also note the revised publication date within this document, which is due to the Council asking us to include the written responses in our analysis and Report.

England’s mental health services ‘in crisis’

The mental health service in England is in crisis and unsafe, says one of the country’s leading psychiatrists.

Dr Martin Baggaley, medical director of the South London and Maudsley NHS Trust, spoke out as an investigation by BBC News and Community Care magazine reveals more than 1,500 mental health beds have closed in recent years.

Many trusts have all their beds filled.

Care Minister Norman Lamb said the current situation was “unacceptable” and provision must improve.

While there was a drive to treat more people in the community, he said beds must be available when patients needed them.

System ‘inefficient, unsafe’

Freedom of Information requests were sent to 53 of England’s 58 mental health trusts, by BBC News and Community Care, and 46 trusts replied.

The figures show that a minimum of 1,711 mental health beds have been closed since April 2011, including 277 between April and August 2013.

This represents a 9% reduction in the total number of mental health beds – 18,924 – available in 2011/12.

Three quarters of the bed closures were in acute adult wards, older people’s wards and psychiatric intensive care units.

Northumberland, Tyne and Wear NHS Trust has cut its inpatient beds by 157, while St George’s and South West London has removed 155 beds.

Behind the statistics lie the consequences for staff and patients.

On the morning Dr Baggaley spoke to the BBC, he said a severely distressed patient had been transferred from Croydon to Hertfordshire as there were no beds in London.

He has 50 patients in beds outside his trust, some as far away as Somerset.

He said: “We are in a real crisis at the moment. I think currently the system is inefficient, unsafe.

“We’re certainly feeling it on the front line, it’s very pressured, and we spend a lot of our time struggling to find beds, sending people across the country which is really not what I want to do.”

Increased demand

Lucy Bowden sought voluntary psychiatric help, and was told no beds were available

Lucy Bowden ended up in the back of a police van due to a lack of beds after voluntarily seeking help.

The 33-year-old, who self-harms, was left wandering around the grounds of her local accident and emergency unit after being told there were no psychiatric beds available after she’d been treated following an episode.

Eventually the police were called, who had to section her to force her local psychiatric hospital to provide her with care.

She recalls: “They couldn’t find anywhere so they were saying I’d have to go in to police custody, in a police station which would mean I’d have to go into a cell. Eventually they found a bed and I had to go into the back of a police van, in the cage in the back. It was horrible.”

The bed closures are only part of the problem.

There is also increasing demand for mental health services, according to Dr Baggaley.

Dr Martin Baggaley: “There seems to be a genuine increase in demand”

“There seems to be a genuine increase in demand,” he said. “That’s partly explained by a reduction in beds, by resources coming out of the health system, the squeeze on social services budgets, and by the general economic situation.”

Average occupancy levels in acute adult and psychiatric beds are running at 100% according to the FOI figures from 28 trusts.

Half of these trusts had levels of more than 100%; all of them had occupancy rates above the 85% recommended by the Royal College of Psychiatrists.

The problems of running at capacity are highlighted by the tragic case of Mandy Peck. The 39-year-old told psychiatric staff she was feeling suicidal but her local mental health service centre said they had no beds available. A day later she jumped to her death from a multi-storey car park. A subsequent investigation found that a bed had actually been available.

Care Minister Norman Lamb said: “Current levels of access to mental health treatment are unacceptable. There is an institutional bias in the NHS against mental health and I am determined to end this.

“More people are being treated in the right settings for them, including fewer people needing to go into hospitals. It is essential that people get the treatment they need early and in the community but beds must be available if patients need them.”

Dr Geraldine Strathdee, National Clinical Director for Mental Health from NHS England, said the key was to strike the right balance between providing sufficient hospital beds and helping patients to be treated at home, or in the community.

“We need to make sure the people who are commissioning services have the information they need about the level of need in their area. We have to get this right for people.”

Marjorie Wallace, chief executive of the charity SANE, said: “It is all too easy to find the cuts demanded by NHS efficiency savings in mental health.

“If a patient has heart failure or is in a coma, a bed has to be found. But for a person in mental distress, this is not seen to be as necessary.

“Being turned away when seeking help only reinforces patients’ feelings of rejection and hopelessness and can in our experience drive them to suicide.”

Via via Bridget

Major national survey prompts CQC to call for improvements in community mental health care

Too many people who use community mental health services are not being involved in decisions about their own care.

A major national  survey of more than 13,000 people who use community mental health services in England published today (17 September) by the Care Quality Commission (CQC) shows the care people receive in the community needs to improve. Of particular concern is people’s lack of involvement in their care plans and having their views taken into account when deciding which medication to take.

The 2013 survey of people who use community mental health services asks about the experiences of more than 13,000 people during the past 12 months. The survey involved 58 trusts in England who provide mental health services.

People were asked about the care and support they received from mental health services outside hospital, such as those offered by outpatient clinics, local teams providing crisis home treatment, assertive outreach, early intervention for psychosis, and generic community mental health services.

Care for people who have complex mental health needs and require multi-agency support is co-ordinated within a framework called the Care Programme Approach (CPA). Policy guidance states that people who are on the CPA should also receive support with day-to-day matters such as employment, housing and financial advice. The survey includes people who received care under the CPA as well as those who do not.

The survey results show that that some respondents said that they do not have a care plan, and many of those that do have one, do not fully understand it, this suggests that people are not being adequately involved in the decisions that are made about their care. Responses suggest that some care plans do not explain what people should do if they have a crisis and too few people have had a care review meeting in the last twelve months to discuss their care:

  • Fourteen per cent of respondents on CPA said they do not have an NHS care plan. Of the remainder, fewer than half (46%) ‘definitely’ understand their NHS care plan (down from 48% in 2012).

When asked if their NHS care plan covered what they should do in a crisis 58% of respondentson CPA responded ‘yes definitely’ though this is down from 60% in 2012. Less than half of thosenot on CPA (49%) responded ‘yes definitely’. Some respondents say they have not had a care review in the last 12 months to discuss their care:

  • Almost half (47%) of respondents not on CPA said they had not had a care review in the last 12 months.
  • The proportion of people on CPA who said they have not had a care review meeting in the last 12 months has increased from 24% in 2012 to 26% this year.

Although the majority of respondents know who their care coordinator is and were generally positive about them, results had declined from 2012:

  • Seventy two per cent said they could ‘always’ contact their care coordinator (or lead professional) if they had a problem, down from 74% in 2012.
  • Sixty per cent said their care coordinator (or lead professional) organised the care and services they need ‘very well’ down from 61% in 2012.

The survey also shows that some people are not being adequately involved in decisions about their medication, with almost a third (32%) saying their views were only taken into account ‘to some extent’ when deciding which medication to take and less than half (43%) of those who had been prescribed any new medication were ‘definitely’ told about possible side effects.

However in line with last year’s survey, most people responded positively to questions about the health or social care worker they saw most recently, with the majority (70%) (although down from 72% in 2012) saying they ‘definitely’ had enough time to discuss their condition and treatment, 78% saying they were ‘definitely’  listened to carefully and 72% of people saying their views ‘definitely’ were taken into account.

In a new question, respondents were asked to rate their overall experiences on a scale of 0-10 Most people (67%) responded positively rating their overall experience as a ‘7’ or above.

David Behan, CQC chief executive, said:

“This survey provides valuable intelligence about the experiences of people who are being supported by community mental health services. The survey describes some very positive experiences and flags where services can and must improve.

“People should always be at the heart of decisions about their own care. Care planning helps to make sure that people feel in control of their lives and illness and it can be vital in aiding their recovery. It is unacceptable that fewer people have adequate care planning than last year. It is also unacceptable for care plans not to include adequate crisis care management or for people to be poorly informed about the drugs they take.

“One of CQC’s key objectives this year is to focus on the care being provided to people by mental health services. The results of this survey will help our inspection teams under the Chief Inspector of Hospitals Prof Sir Mike Richards home in on the poorest providers and be able to challenge this poor performance though inspection.

“Trusts should look at their own results carefully and consider whether, firstly, they are assessing people’s needs properly in the context of the CPA policy, and secondly, whether they are giving them the appropriate level of support.


For media enquiries, call the CQC press office on 020 7448 9401 during office hours or out of hours on 07917 232 143.

For general enquiries, call 03000 61 61 61.

The results are primarily intended for use by NHS trusts to help them improve their performance. The CQC has included data from this survey in its Quality and Risk Profiles to assess compliance with the essential standards set by the government, and has published data for all NHS trusts on the CQC website. NHS England will use the results to understand patients’ experiences of NHS services and to drive improvements.

A set of tables showing the year on year results for each question is available on the CQC website, together with a national summary highlighting the key findings and the results for each NHS trust: Community mental health services survey 2013

About the national NHS patient survey programme

The Community Mental Health survey is currently under review and is  expected to change ahead of the next survey.

The NHS patient survey programme was established by the Department of Health in 2002, and taken over by the Commission for Health Improvement later that year. It then passed to the Healthcare Commission, followed by CQC. The programme covers a range of topics including mental health services, adult inpatient and outpatient services, maternity care, and ambulance services.

The surveys are funded by NHS trusts, using a standard core questionnaire and methodology prescribed by the co-ordination centre, run by the Picker Institute Europe. Most trusts will use a contractor approved by CQC to undertake the survey on their behalf.

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England.

We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage care services to improve.

We monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and we publish what we find to help people choose care. 

Via via Matthew