At the Crossroads with Vincent

Join CoolTan Arts at a launch party for our exciting new audio walk – At the Crossroads with Vincent – a journey of discovery to see London through Van Gogh’s eyes!

Come and try out the audio walk first hand, headphones provided. Refreshments available. All welcome.

At the Crossroads with Vincent invites listeners on a journey through the city and their own subconscious, exploring the life of Vincent Van Gogh and his connection to South London. Van Gogh lived from 1873 to 1874 at 87 Hackford Road in Brixton.

The audio walk can be experienced in any town or city anywhere in the world and lasts approximately 40 minutes.

The walk narrative was created by CoolTan participants during weekly workshops, led by artist R.M. Sánchez-Camus. Inspiration was gained from both Van Gogh’s own letters and how his mental distress might have affected his perspective of the world.

A CoolTan Arts and Art Angel collaboration.

For more information or to RSVP please call 020 7701 2696 or email olivia@cooltanarts.org.uk

Via Matthew

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Summary of discussions – SLaM service user and carer advisory group for mood, anxiety & personality disorder services

Hello all,

The departments that manage the services at South London & Maudsely NHS Foundation Trust have ‘advisory groups’ where service users and carers come together to advise on and discuss developments.   The Mood, Anxiety & Personality department advisory group produces a brief summary of their discussions.  The purpose  is to let interested people know what is being discussed.  Please circulate as appropriate.

With best wishes,

Alice

Alice Glover

Patient & Public Involvement LeadMood Anxiety & Personality CAG and Psychological Medicine CAG
email:  alice.glover@slam.nhs.uk tel: 020 3228 0959
113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ

The Service User and Carer Advisory Group is part of the Mood, Anxiety & Personality (MAP) Clinical Academic Group – an organisational structure which manages services for mood, anxiety & personality disorder across the South London & Maudsley NHS Foundation Trust (SLaM). Most advisory Group members have experience of using mental health services or of being a family member/carer of someone who does. Other members include senior managers.  We meet every month and our aim is to keep the views of service users at the heart of all service developments and improvements. To make sure that people know what we are discussing in our meetings we have developed this short briefing sheet:

1)    Six service user/carer consultants were present at the November meeting, plus two Clinical Governance Project Officers, and the Patient & Public Involvement (PPI) Lead . Apologies were received from 7 service user/carer consultants and 4 staff members.

2)    Following our interest in the process of discharge, we have arranged to continue our discussions with the Lambeth head of pathway in December.  In January, we will also meet to discuss progress on the Southwark Discharge audit and recommendations to improve the implementation of the process.

3)    We heard that the workshop with staff and advisory group members to improve reception areas was productive.  Reception staff from all boroughs except Lewisham attended and action plans were developed.   We will be monitoring progress in this area, and identifying any actions that can be developed across the clinical academic group.  Group members found it interesting to hear the perspective of receptionists.

4)    We agreed that group members would visit teams to talk to them about the importance of getting and using feedback from service users.  Members that are interested in this work will first need to understand more about the current feedback system Patient Experience Data Intelligence Centre (PEDIC).  We highlighted the fact that questionnaires are just one way of getting feedback and more qualitative information can be gained through focus groups or user forums.

5)    4 members of our group and other service user consultants will join staff to visit services to check on quality.  3 members of the group have contributed to the development of the checklist which will be used.  The reviews will be reported back both to the advisory group and to management.

6)    We heard how the work to develop the personality disorder pathway has been on hold while the appointment of the new clinical director has been finalised.  The advisory group has asked to meet the new clinical director – Dr. Hugh Jones as soon as possible.

7)    A group member has been involved in the engagement work to understand more about people’s experience of services if they have a diagnosis of bi-polar disorder or recurrent depression. A series of focus groups are being held, but it has been agreed that the engagement will be ongoing as the work is developed.

8)    Advisory group members have been asked to try out the self assessment section of the new integrated health & social care assessment.

PDF here: Briefing Sheet November 2013


Mood, Anxiety & Personality Services – SLaM mental health service user and carer advisory group – summary of discussions – October 2013

Hello all,

The departments that manage the services at South London & Maudsely NHS Foundation Trust have ‘advisory groups’ where service users and carers come together to advise on and discuss developments.   The Mood, Anxiety & Personality (MAP) department advisory group produces a brief summary of their discussions.  The purpose  is to let interested people know what is being discussed.  Please circulate as appropriate.

PDF here: Briefing Sheet October 2013

With best wishes,

Alice

Alice Glover

Patient & Public Involvement LeadMood Anxiety & Personality CAG and Psychological Medicine CAG
email:  alice.glover@slam.nhs.uk tel: 020 3228 0959
113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ

Service User and Carer Advisory Group : 

Supporting people who use Services for Mood, Anxiety & Personality Disorders, through collaborative work with Service Managers

The Service User and Carer Advisory Group is part of the Mood, Anxiety & Personality (MAP) Clinical Academic Group – an organisational structure which manages services for mood, anxiety & personality disorder across the South London & Maudsley NHS Foundation Trust (SLaM). Most advisory Group members have experience of using mental health services or of being a family member/carer of someone who does. Other members include senior managers.  We meet every month and our aim is to keep the views of service users at the heart of all service developments and improvements. To make sure that people know what we are discussing in our meetings we have developed this short briefing sheet:

1)    Seven service user/carer consultants were present at the October meeting, plus the Clinical Governance Project Officer, the Manager for Lambeth Services, the Deputy Director, the Patient & Public Involvement (PPI) Lead and the Trust-wide Strategic Lead for PPI.  Apologies were received from 8 service user/carer consultants and 1 staff member.

2)    We are interested in the process of discharge to primary care. We discussed the need for vigilance when people discharge themselves from services and that some people will disengage from services when their relationships with care co-ordinators are problematic.  We will have a more detailed discussion about this.

3)    In response to our advice, the PEDIC feedback posters have been amended to clarify that PEDIC relates to patient satisfaction.  We hope that this will encourage more people to fill in the questionnaires.

4)    In terms of the Trust-wide involvement structure we generally agreed that it would be good to have clearer lines of accountability, but highlighted the need to maintain the structures and good relationships that have developed in the CAGS.

5)    As agreed at our last meeting, a small group met to devise some objectives to improve reception areas. This follows on from the recent visits that we have made to reception areas for the MAP community teams.  Our next step will be to hold a workshop in November for staff, service users and carers to develop some action plans for improvements.

6)    Group members will be accompanying staff to check on the quality of services.  Our first step is to contribute to the set of questions that will be used.  A small group of us will get together to review the proposed set of questions and make suggestions for amendments or additions.

7)    We heard that improvements to the pathway for people with personality disorder will be integrated into the programme for changes to adult mental health services in general. This will include increasing the capacity for community mental health teams to offer treatment.  We highlighted the need to identify and support people with this diagnosis at the earliest possible stage.

8)    Group members have been involved in the development of the recurrent depression and bi-polar disorder pathway.  Service user consultants will facilitate some focus groups to find out how people are experiencing services now.  The plan is to provide psycho education and develop a network of expertise and interest.


Emergency Access, Complex Care & Clinical neurosciences – SLaM mental health service user and carer advisory group – summary of discussions – October 2013

Hello all,

The departments that manage the services at South London & Maudsely NHS Foundation Trust have ‘advisory groups’ where service users and carers come together to advise on and discuss developments.   ThePsychological Medicine department advisory group produces a brief summary of their discussions.  The purpose  is to let interested people know what is being discussed.  Please circulate as appropriate.

PDF here: briefing – Oct 2013 – doc

With best wishes,

Alice

Alice Glover

Patient & Public Involvement LeadMood Anxiety & Personality CAG and Psychological Medicine CAG
email:  alice.glover@slam.nhs.uk tel: 020 3228 0959
113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ

The Psychological Medicine Clinical Academic Group (CAG) runs services across the South London and Maudsley NHS Foundation Trust (SLaM). The services include emergency access services (such as home treatment services, A&E psychiatric liaison), complex care services (such as eating disorders, chronic fatigue, mother & baby services) and neurosciences services (such as brain injury). Advisory group members have experience of services either as service users or family members/carers.  We work with the senior managers to keep the views of service users & carers at the heart of all service developments and improvements.  To make sure that people know what we are discussing in our meetings, we have developed this short briefing sheet:

Six people with experience of using services or being a family member/carer were present at the October meeting.  Also present were the Patient & Public Involvement Lead, the Clinical Governance Project officer, and the Service Manager for the CASCAID (HIV and mental health) team.  Apologies were received from 2 carer consultants and one staff member.

We heard that following our suggestion at the last meeting, Home Treatment Teams were now offering people the choice of completing satisfaction questionnaires on paper or on an electronic hand held device.

We discussed the proposals to change the structure of how patient experience is linked into the work about improving quality across the Trust.  We broadly agreed with the idea to develop one group at Trust level which is co-chaired by the Medical Director and a Service User Consultant.  We acknowledged that the detail needs to be agreed and that it was vital to have open and transparent discussions as new structures were developed.

We heard that the CASCAID team which provides services for people who are affected by HIV has undergone a 30% cut in funding. They are having to signpost more people to Improving Access to Psychological Therapy (IAPT) services in primary care. We discussed the stigma that remains around HIV as well as mental health highlighting the need to see the whole person.  We heard how the service had extended its opening hours in response to changing needs of service users. We are keen to see CASCAID resume the routine use of patient satisfaction questionnaires. We offered to help the service if they would like a service user/carer perspective in reviewing and/or improving services based on patient feedback.

We were pleased to hear that the innovative patient satisfaction questionnaire that group members had helped develop for A&E psychiatric liaison services was now aligned to the system and would soon be ready to pilot in Lewisham A&E.

A group member has re-visited the Triage wards with another service user consultant. Before the visits they reviewed patient satisfaction data and complaints data.  They will also review minutes of community meetings to identify themes that patients raise.   We were disappointed to hear that, overall, progress against the action plans has been slow. The quality of food has also now been raised as an issue.  The group member will be discussing the issues with the Pathway Lead, and feeding back to the Governance Executive Management Group. In light of their concerns, the advisory group agreed to focus on Triage Wards at their next meeting and request that ward managers attended, so that progress can be agreed.

We heard brief feedback from members about the work to develop an integrated health & social care assessment, the Southwark Peer Support project and the work being developed on mental health & policing.


Launch of South East London Arts Network

RE LAUNCH

Lewisham Arthouse

140 Lewisham Arthouse, 140 Lewisham Way, SE14 6PD

 GROUP SHOW BY

SOUTH EAST LONDON ARTS NETWORK

Formally NETWORK ARTS

 11 TO 27 OCTOBER 2013

WEDNESDAY TO SUNDAY, 12-6PM

Private View 25th October 6.30-8.30

Flyer here: Invitation


Call-out for Art and Artists in South London! Expressive Salon 57 needs you and your Artwork

Hi,

One of my students and I have set up a Community Interest Company to engage with marginalised artists from south London.

We will run a series of workshops in the new year to get people’s voices heard and their art seen – and hopefully, sold.

To that end, we are kickstarting the process with a 5-day exhibition at Wimbledon Library Gallery from 12 to 16 November.

Emergent Artists are invited to submit works for consideration.  There are no commission fees; we will need to charge a £20 hanging & cataloguing fee to cover costs.  There is more information on the web site at http://expressivesalon57.org.uk.

I hope that you can signpost some people and perhaps share with your colleagues.

Many thanks and best wishes,

Ian

PS the workshops and exhibitions will roll out around south London boroughs; only a connection with south London is required – plus willingness to travel, if needed.  The first exhibition and workshops will be in Merton.


Report from the discussions with service users and carers about the changes to the Lewisham adult mental health services

Hello everyone,

In September / October we held some sessions for South London & Maudsely NHS Foundation Trust (SLaM) service users and carers to let them know about our ideas for changes to community mental health services in Lewisham

Thank you to everyone who came along to the sessions.  We had some good discussions and I have attached a copy of the report that captures the essence of the discussions.  Please could you pass this report on to anyone who you think would be interested.  I am happy to send paper copies – please just let me know, giving a postal address and the number of copies that you would like.

Report engagement exercise sept oct 2013

For those of you who work for organisations, please could you display the ‘thank you’ poster.

thank you poster

If you are interested in contributing further to the discussions about these changes, I would like to invite you to the Lewisham Mental Health & Wellbeing Day which is Tuesday 19th November (all day) at the Civic Suite in Catford.    More publicity about this event will be available in due course. There will be some focussed workshops on elements of the new model of community mental health services in Lewisham.

With best wishes and thank you for your interest in the work we are doing.

Alice Glover

Alice Glover
Patient & Public Involvement Lead
 – Mood Anxiety & Personality CAG and Psychological Medicine CAG
email:  alice.glover@slam.nhs.uk tel: 020 3228 0959

113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ