The departments that manage the services at South London & Maudsley NHS Foundation Trust have ‘advisory groups’ where service users and carers come together to advise on and discuss developments.
The Mood, Anxiety & Personality (MAP) Clinical Academic Group – is an organisational structure which manages services for mood, anxiety & personality disorder across the South London & Maudsley NHS Foundation Trust (SLaM). Most advisory group members have experience of using mental health services or of being a family member/carer of someone who does. Other members include senior managers. They meet every month and their aim is to keep the views of service users at the heart of all service developments and improvements. To make sure that people know what is being discussed in their meetings the group produces a brief summary of their discussions.
Matthew has done a video of the summary of the MAP CAG Service User Advisory group – October meeting:
He has also done an audio of summary of this meeting:
The Psychological Medicine Clinical Academic Group (CAG) runs services across the South London and Maudsley NHS Foundation Trust (SLaM). The services include emergency access services (such as home treatment services, A&E psychiatric liaison), complex care services (such as eating disorders, chronic fatigue, mother & baby services) and neurosciences services (such as brain injury). Advisory group members have experience of services either as service users or family members/carers. They work with the senior managers to keep the views of service users and carers at the heart of all service developments and improvements. To make sure that people know what is being discussed the group produces a brief summary of their discussion.
Matthew has done a video of the summary of the Psychological Medicine CAG Service User Advisory Group – October Meeting:
He has also down an audio of the summary of this meeting:
Review & Proposals for changes to The Patient and Public Involvement (PPI) Trust-Wide Internal Structure & The Involvement RegisterPosted: October 1, 2013
Review & Proposals for changes to:
The Patient and Public Involvement (PPI) Trust-Wide Internal Structure
The Involvement Register
Summary of Key Changes:
South London and Maudsley Mental Health Foundation Trust is reviewing its Trust-wide Patient and Public Involvement Structures. We want to hear your views on them.
The key proposed changes are:
- The introduction of a new Patient Experience Group with responsibility for overseeing and co-ordinating all PPI (public and patient involvement) activity in the Trust. Trust Wide Involvement Group (TWIG) – Operations and the Trust Wide Involvement Group (TWIG) will be absorbed in to this group. Local CAG Service User Advisory Groups (SUAGs) activity will not be affected by these changes although the development for the new PEG governance should improve Trust wide effectiveness of the CAG’s SUAGs.
- Improvements to the Involvement Register to make it more efficient and to open up opportunities to more people. The key changes are:
- A tightening of the criteria relating to people who are suitable to join the IR
- Clearer definitions on what activities will attract payment via the IR
- Individuals will be allowed to work up to 30 hours a month limit via the Involvement Register. This will not affect most IR members.
- Introduction of two payment rates – £10 an hour for most activities and £15 an hour for more complex work such as chairing meetings.
- To review members every 2 years to assess support and developmental needs.
- Every 2 years review the membership of internal service user and carer meetings. For example, the tenure of Chair or Co-Chair should be assessed every 2 years.
- Strengthening of the support and supervision provided to people on the involvement register
- Developing the availability of training and our links with the recovery college
- Increased signposting to other opportunities such as volunteering and employment opportunities.
- PPI initiative to enable staff across the trust to understand and utilise the re-development of Real Reward and Recognition policy.
These recommendations are first and foremost as a direct result of The Francis Report (2013). However, these recommendations are influenced from a number of engagement/ consultation focus groups with service users, carers, and staff over a considerable period of time, which includes informal discussions and anecdotal evidence from all parties. In principle, the recommendations have been agreed by the Trust Executive following an engagement process
For more detail, please read the full Public and Patient Involvement document. This can be accessed on the SLAM website and the TWIG Ops Blog.
We would now like to hear your feedback. You can do this in the following ways:
– Attend our feedback event on Thursday 14th November, Ortus Centre, 10-12 followed by lunch. Book your place by contacting Mariana Bakewell (Tel: 020 3228 1667/ PPITeam@Slam.nhs.uk)
– Send your written comments to Dr Ray Johannsen-Chapman (Strategic Lead for PPI),
– Talk to one of the PPI Leads – contact details are below.
The dead line for feedback is Friday 22nd November.
Full document here as PDF: ThePPIIRReview-1
Above summary here as a PDF: SummaryPPI&IRReview-1
Hello Everyone, here are the key points from february meetig of the SLaM service user / carer advisory group for mood, anxiety & personality disorder. Please circulate to service users/groups as appropriate.
SERVICE USER ADVISORY GROUP: Supporting people who use Services for Mood, Anxiety & Personality Disorders, through collaborative work with Service Managers
The Service User Advisory Group is part of the Mood, Anxiety & Personality (MAP) Clinical Academic Group – an organisational structure which manages services for mood, anxiety & personality disorder across the South London & Maudsley NHS Foundation Trust (SLaM). The Advisory Group members have experience of using mental health services and meet every month. We work with the senior management of the mood, anxiety & personality disorder services to keep the views of service users at the heart of all service developments and improvements. To make sure that people know what we are discussing in our meetings we have developed this short briefing sheet.
1) Three service users were present at the February meeting, plus the Public & Patient Involvement (PPI) Lead, the clinical governance project officer the Equalities Manager from SLaM, the Co-ordinator from ‘Four in Ten’ and the services lead MAP community teams in Lambeth. Apologies were received from 3 members.
2) We heard that 15 people had expressed interest in joining the group following the recent publicity. The PPI lead is meeting them all individually and developing a profile of their interest & experience. Group members will then review the anonymised profiles to identify who would be the best fit with the needs of the group. We will work together to develop a welcome and induction process to the group for new members.
3) We discussed involvement and patient experience with the Lambeth Clinical Service Lead for the MAP community teams. We suggested that she contacts staff in Southwark, where there are service user forums happening within the service.
4) The equalities manager outlined how SLaM needs to consider how provision of services and changes to them may impact differently on both service users and staff in relation to the following ‘protected’ characteristics: Age, gender, sexual orientation, transgender, disability, ethnicity, pregnancy, marital status and religion/belief. We were invited to read and comment on the recent report about progress in this area. We will also be informed of the forthcoming process to set equality objectives for the year. For more information contact Macius Kurowski: 020 3228 1675 Macius.firstname.lastname@example.org
5) We met Peter, the project co-ordinator of Four in Ten which is a service user group for lesbian, gay, bisexual & transgender (LGBT) SLaM service users. We hope that members of Four in Ten will be able to feedback their concerns about psychological medicine CAG services to our group for consideration. We will make sure that the group receives this briefing sheet. For more information contact Peter Vittles 07711376258 email@example.com
6) A group member told us about the peer support project in Lambeth ‘Solidarity in a Crisis’ where he is a peer supporter.
7) We were updated on the proposed audit of discharge processes in Southwark. This is a joint venture between SLaM and the Southwark User Council. A member of the Southwark Association for Mental Health Ltd, will join a small working group to take this forward.
8) We heard about a forthcoming meeting for advisory group members to look at business planning in the MAP and Psychological Medicine CAGs.
pdf version here: Briefing Sheet feb 2013
with best wishes,
Patient & Public Involvement Lead – Mood Anxiety & Personality CAG and Psychological Medicine CAG
email: firstname.lastname@example.org tel: 020 3228 0959
113 Denmark Hill |The Maudsley Hospital | Denmark Hill | London | SE5 8AZ
Psychosis Clinical Academic Group, Service User Consultant, Care Pathways
Are you passionate about improving care for people in mental health services?
Do you have experience of getting feedback from service users?
Are you comfortable working alongside managers and service users?
Would you like to help design the Psychosis Care Pathways?
This role is to be a member of the “Service User Advisory Group” which will advise the Psychosis CAG Executive Team. Currently there is a focus on “Care Pathways”, which outline which treatments are used at each stage in someone’s journey through services.
Its a great opportunity for someone to step forward who may have opinions about the way the mental health treatment cycle should be structured for patients.
What will be expected of you?
– Attendance of the quarterly Service User Advisory Group
– Attendance of the meetings for the pathway you work on and do work in between meetings for
– Support managers to consult with service users and work with local user groups
– Help staff consider the relevance of care pathway issues to service users
This role will be best suited to someone with:
– Experience of using mental health services
– A real passion for helping develop care pathways
– Experience of meetings
– Experience of consulting with services users
– Ability to think about others’ experiences
What are the hours?
Up to 2 hours per week for at least 6 months.
How do you apply?
First, have a look at the role description CLICK HERE:Role Description – Service User Care Pathways Consultant – Deadline 7th June 2011 and power-point presentation CLICK HERE:Service User Advisory & Care Pathway Roles Presentation
For more information and If you are interested in applying contact:
Please note that deadlines for applications being received are the7th June 2011
Anne Kirby, Patient and Public Involvement Lead for the Psychosis CAG: