**INVITATION FROM NHS ENGLAND** – NHS Citizen’s Assembly and AGM

We would like to draw your attention to the NHS Citizen’s Assembly and the NHS England AGM in London on the Thursday 18th September 2014, (below is the invitation).  The event will take place at the Queen Elizabeth Conference Centre, Westminster, Broad Sanctuary, Westminster, London, SW1P 3EE.

NHS England AGM NHS Citizen Invitation

NHS Citizen has been at the drawing board stage for over a year, and it is now time to get people together to see how an NHS Citizen Assembly Meeting will work in practice.

NHS Citizen allows members of the public to put forward their thoughts, concerns and vision for the future of the NHS. These ideas will then be discussed at the NHS Citizen Assembly Meeting, where Members of the Board of NHS England, NHS senior managers and members of the public will work together to shape the future of the NHS.

The day will contain lots of opportunities for patients, carers and members of the public to debate, deliberate and work together to explore solutions to issues important to health and well-being in England.

Since registration opened, we have had a huge interest, however we are keen to ensure that those that are the ‘hardest to hear’ are given the opportunity to attend and get involved.

The event will be driven by what is important to the patients and the public – you, a partner organisation, stakeholder or citizen could flag the issue by completing this google.doc form and submitting it to be published on the gather space. Throughout August we will be encouraging discussion on the flagged issues to highlight those with the greatest support, evidence and participation. Five issues will be selected in early September.

Further information on how to register for a place is here – Please note places are limited, to ensure we have voices from different age groups and areas of England we reserve the right to allocate places accordingly.  Should you require any help with registering please phone either 0113 8248486 or 0113 825 1338.

If you require support to attend the event please contact Mary Newsome: mary.newsome@nhs.net – 0113 825 1338 and we will discuss how we can help you.  Please note that NHS England will only pay travel, expenses and accommodation for patients, carers and volunteers to attend the NHS Citizen Assembly, the NHS England Assembly which follows on from this is a public event and will not be covered by our expenses policy.

We do hope that you are able to spread the word and also join us for what will be an exciting and innovative day.

Best wishes

The NHS Citizen Team

  1. NHSCitizen@nhs.net

0113 824 1338


Nagina Javaid

Patient & Public Partnerships Account Manager

Directorate of Patient & Public Voice & Information

NHS England



Shaping health services in south east London

The NHS has six clinical commissioning groups (CCGs) in south east London (Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark).  They are working together with commissioning leads from NHS England – London, and in close partnership with local authorities, hospitals, community health services, mental health services, patients, carers and local people on a five year strategy to improve health services across south east London. We are inviting people who live or work in south east London to apply to join our patient and public voices, who are at the centre of shaping and informing this clinically-driven strategy for local health services with us.

There are opportunities to join one of the groups working on planned health care, maternity services, children and young people, long term conditions – physical and mental health, primary and community care, cancer, and urgent and emergency care.  Or to work with one of our strategic (planning) groups – Partnership Group, Clinical Executive Group or Clinical Commissioning Board –  providing overall governance and direction for the local health strategy. All these groups meet regularly at central London venues and usually during daytime working hours.

We are particularly keen to hear from people who can bring the perspective from south east London’s communities whose voices are seldom heard in healthcare planning, and people who can contribute our strong commitment to equalities and diversity.

If you are interested in knowing more about any of these roles, please contact Laura Luckhurst on 0203 049 9916 or e-mail laura.luckhurst@nhs.net.

The deadline for completed applications is 5 pm on Friday 27th June 2014. 

Via Matthew

GPs to vote on charging patients for appointments

Health campaigners criticise plan to deter patients from failing to turn up to surgeries as ‘profiteering from the most vulnerable’

The proposed fee is seen as an incentive for patients to turn up to appointments and a way of helping to fund cash-strapped surgeries.

Health campaigners have expressed alarm over plans by GPs to vote on charging patients for appointments.

The proposal is aimed at saving the NHS tens of millions of pounds a year by deterring patients from failing to turn up to appointments.

It will be discussed and voted on at the British Medical Association’s annual local medical committee conference later this month in York, despite opposition to the idea from doctors’ leaders and the general public.

Under the plan, patients could be charged a flat fee of up to £25. The proposed fee is seen as an incentive for patients to turn up to appointments and a way of helping to fund cash-strapped doctors’ surgeries.

The BMA’s Wiltshire local medical committee, one of the doctors’ groups backing the proposal, said a national charging system should be explored. It said the idea that healthcare should be free at the point of delivery – one of the key founding principles of the NHS – was no longer viable.

The Gloucestershire committee agreed. In the conference agenda [pdf], it said: “The time has come to impose a national charge for consultations as part of a strategy of demand management.”

Health service campaigners accused supporters of the idea of trying to exploit vulnerable people. Dr Mike Smith, the chairman of the Patients Association, said it would push patients to seek help from already oversubscribed hospital A&E departments.

Speaking to the Daily Mail, he said: “A move to charge for routine appointments will have a devastating impact on many vulnerable patients. This will put pressure on already stretched A&E services as people would be reluctant to pay to visit their GP.”

He added: “There are many people today who cannot afford to pay for every GP appointment. This practice can be seen as nothing less than profiteering from the most vulnerable as they attempt to access healthcare which is theirs by right.”

National Voices, a coalition that campaigns for better health and social care, questioned why the BMA was re-examining an idea that it had already rejected. It successfully campaigned against government proposals to charge migrants for GP appointments.

The general public is against paying to see a GP, even if it would help save local practices, according to a recent opinion poll. A ComRes poll in March found that while one in four (27%) people said they would be willing to pay £10 to visit their GP visit rather than see the practice shut down, more than double that – 56% – were against any charges.

Via http://www.theguardian.com/society/2014/may/07/gps-vote-charging-patients-appointments

Predicting suicide attempts with electronic medical records

Approximately half of people who take their own life have previously made a suicide attempt. People who survive are therefore at high risk of ending their own life later.

A new project, led by Dr Rina Dutta at the Institute of Psychiatry (IoP), King’s College London, will aim to predict who is most at risk, and when, by analysing data from electronic medical records. Identifying warning signs may then allow healthcare professionals to intervene before a serious suicide attempt is made.

The project, called e-HOST-IT (Electronic health records to predict HOspitalised Suicide attempts: Targeting Information Technology), is being led by Dr Dutta, from the Department of Psychological Medicine at the IoP at King’s. The funding was awarded by the Academy of Medical Sciences, as a Clinician Scientist Fellowship.

Dr Dutta will use data from South London and Maudsley NHS Foundation Trust’s anonymised electronic mental health records system, CRIS, developed by the National Institute for Health Research Biomedical Research Centre for Mental Health at South London and Maudsley NHS Foundation Trust and King’s College London.

Dr Rina Dutta says: “What we know about why people make suicide attempts lags behind our understanding of other life-threatening problems.  One reason is stigma.  Studying risk factors in detail has also been difficult, because health records have been handwritten and kept in paper files.  Predicting who is most at risk and when is the riskiest time is a huge challenge.”

She adds: “The NHS aims to be paperless by 2018. Now is the ideal time to see whether warning signs of a serious suicide attempt could be picked up early using anonymised electronic medical records. These warning markers could be changes in symptoms, behaviours or healthcare service use, which happen before a suicide attempt.”

With help from Mind, Dr Dutta has actively involved patients in the design and planning of the research to ensure it is patient-centred. The aim of the project is that the information be used to help health professionals personalise care for people most at risk.  The long-term goal is that as professionals use the electronic records system in their day-to-day work, they will be directly alerted to high risk times for their patients.  Finally, Dr Dutta also aims to develop prevention strategies and self-management tools by feedback of patterns indicating risk to individual patients.

Via Bridget via http://www.kcl.ac.uk/iop/news/records/2014/March/Predicting-suicide-attempts-with-electronic-medical-records.aspx


Quality event Lewisham

Lewisham Clinical Commissioning Group in partnership with the London Borough of Lewisham, South London and Maudsley NHS Foundation Trust and Healthwatch Lewisham, is holding a public event to listen to your views on Quality in Health and Social Care.  At this event we want to hear your views on what ‘quality’ in health and social care means to you.

CCG Peoples summit flyer-5

Clinical leaders and a guest speaker will attend the event, and will be available to answer questions on how we monitor quality in Lewisham health and social care services.  But mostly we want to hear from you. We want patients, carers, parents and individuals from many different communities to join in this discussion, and we hope to collect a very wide range of views throughout the day. .

The event will be on Saturday 29th March 10.00 to 3.00 at the Civic Suite, Catford, London SE6 4RU and welcome your involvement.

Please contact Marie Vivien on 0203 049 3202 to register for the event; and let Marie know if you require transport assistance.  Lunch and a crèche will be provided, so please let us know if you have childcare needs.

We look forward to meeting you on the 29th March – please come!

With best wishes

Diana Robbins,

Governing Body Lay Member

Lewisham Clinical Commissioning Group


The S.H.A.R.E. Project is a Lewisham-based peer support project located within the Psychological Therapies Team at the Ladywell Unit, Lewisham Hospital.   The project’s aim is to develop a bank of trained volunteer speakers who visit inpatients, recovery groups and community events to share their own personal experiences of living with and recovering from, a long-term mental health problem.

Speakers are trained over a period of 10 weeks to create and structure their own story and to feel confident speaking in public.  The training course covers issues such as sharing personal information, confidentiality and setting personal boundaries.

Sharing personal experiences does not mean telling people your whole life story or disclosing information that is uncomfortable.  Sharing as a peer supporter is about choosing and sharing those things that have kept you going in the difficult times and helped you enjoy the good times.  These things could be your own personal strengths and attitudes to life or they could be experiences of support from other people or interests and passions that make you feel good.

You do not have to be completely ‘well’ or fully recovered.   We are all ‘works in progress!’

By becoming a volunteer you will be developing new skills and confidence in a supportive environment.   The SHARE Speaker training course is designed to help you identify your positive qualities, coping strategies and skills and to develop your own personal history into a story that you can share with others in public settings.  This should be an enjoyable and empowering process in itself.    Your time and commitment will be recognised with a completion certificate and, once your start volunteering you will be supported in your role through regular 1:1 supervision.

All travel expenses are paid and refreshments are often provided at engagements.

In addition to sharing your personal story, there will also be opportunities to volunteer for the S.H.A.R.E. Project in other ways, such as offering assistance with developing the project, administration or steering the direction of the project.

Criteria for volunteers

*        Experience of mental health problems.  This includes problems relating to substance misuse.

*        Motivated to encourage others who might be going through similar experience.

*        Willing to share experiences in mental health settings, including the Ladywell Unit at Lewisham Hospital.

*        Willing to go through the volunteer application process.  This includes an application form, providing two references and undertaking a DBS check.

*        Willing to undertake the S.H.A.R.E. training programme.

What happens after the training programme?

The project is publicised across mental health and other voluntary services in Lewisham.  Organisations are able to book a S.H.A.R.E. project speaker to come and talk at their drop-ins, events, recovery groups and other places.   Each volunteer is offered a debrief session after each speaking engagement and regular 1:1 supervision.

Once a month the project will hold a session at the Ladywell Unit for in-patients. 

Flyer here: SHARE Project Poster 2014MH

Events highlighted by Msaada Volunteer

Dear colleagues and volunteers

A Msaada volunteer is promoting the following, (Please make BME Service Users aware of the ‘Do the Survey’):


Joseph Kiguwa

BME Volunteer Coordinator

0203 228 9827

Happy New Year!

 Survey on ethnic inequalities in mental health

The LankellyChase Foundation which tackles issues causing severe and multiple disadvantage, wants to hear the mental health service experiences of people from black and minority ethnic backgrounds, to inform its work. Do the survey by 31 January.

Call for organisations linked to marginalised groups

SpeakOut, a national network of community groups supporting the Care Quality Commissions inspection programme, is looking for new member organisations to ensure the needs of marginalised and disadvantaged groups are addressed in CQCs work. Closing date for applications: 31 January. Contact Lorna Burrow, tel: 01772 893 452, email:speakout@uclan.ac.uk

Wednesday 22 January

London Connect Patient Forum

3rd Floor, 170 Tottenham Court Road, WIT 7HA, 1.30pm-3.30pm

Second forum meeting enabling patients, carers, the public and patient representatives the chance to contribute to the work of London Connect, which aims to improve the use of patient information. Book your place.

Time to Talk Day: Thursday 6 February

The Time to Change campaign tackling mental health discrimination is calling on people to make a pledge to have a conversation with someone on 6 February about mental health. The day aims to highlight the importance little things like a chat over a cup of tea can make in maintaining mental wellbeing. Take part.

Patients wanted to join NHS procurement project teams

NHS England London Region is looking for patients to help develop documents for buying GP, dentist, optician and pharmacy services, and evaluate potential service providers. Training is provided. Contact Selina Frater for details, email: s.frater@nhs.net