Reminder: Then What? Healthwatch Lewisham launches local inquiry into discharge processes

At Healthwatch Lewisham we ask people to share their experiences about health and social care services. Currently we are focusing on people’s experiences of leaving hospital or a community care service; we call this the discharge process. We would like to gather feedback from as many people as possible to understand what works and what doesn’t in the discharge process.

If you have an experience that you could tell us about or know or work with someone who does please take a few minutes to complete this important online survey. We can provide paper copies wherever needed.

The survey is anonymous and we will not publish any information to identify you. The combined findings will be shared with managers and commissioners of health and care services in order to improve services in Lewisham. Our findings will contribute towards a national inquiry being run by Healthwatch England who are carrying out a national inquiry into unsafe discharge processes.

If you would prefer to write to us, would like to request a paper copy or prefer to tell your experience over the phone or face-to-face please email info@healthwatchlewisham.co.uk or call our office on 0207 998 7796.

In addition to the above survey, Healthwatch Lewisham will be undertaking Enter and View Visits and interviews. We also plan to hold a focus group on the topic. Please contact us if you would like to get involved or can support us in this inquiry. Please share this email and information widely with your contacts.

The Deadline for completing the survey is Wednesday the 9th of July.

Click here to go to the survey.

For more information about Healthwatch Lewisham go to our website: www.healthwatchlewisham.co.uk

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Lambeth, Southwark and Lewisham’s Integrated Psychological Therapies Teams

Lambeth, Southwark and Lewisham’s Integrated Psychological Therapies Teams are setting up a new peer support service and would like your help in developing this!

Focus group flyer

 


Southwark Consultation on the future of Day Opportunities

Dear all,

Please find below a link to the report from the consultation, i.e. from the focus groups, the information meetings and the written responses.

Statement from Southwark Council:

“Southwark Council and Clinical Commissioning Group (CCG) welcome the findings from the consultation on the future of mental health day opportunities in Southwark.

“This comprehensive and wide ranging programme of engagement led by Experts by
Experience has provided a rich and detailed response to the proposals set out in the original report. The analysis and accompanying report will shape and inform the development of the final model. We would like to express our gratitude to all those who commented on the consultation and to E by E for the effort and expertise they have brought to bear on this project and the helpful conclusions and insights that have emerged.”

Report via: http://expertsbyexperience.wordpress.com/2013/12/11/consultation-report/


Reorganisation of day services in Southwark

Dear colleague,

Reorganisation of day services in Southwark

In response to requests made at some of the focus groups, Southwark Council has agreed to hold two information meetings.

Details of the meetings are:

Wednesday 30th October, in Room G01a at 160 Tooley Street, 3-5pm and

Friday 1st November, in the Buddy Suite at the Ortus, Maudsley hospital, 11am-1pm.

Simon Rayner, Head of Mental Health at the Council will be in attendance at both meetings and Mark Taylor, Commissioning Manager – Prevention, inclusion and supported housing, will be in attendance on the Wednesday. The meetings will be Chaired by Experts by Experience.

In addition, the Council have agreed to extend the date for written comments to be received by, to Friday 15th November. You can send your written feedback to the Council at MHDayOpps@southwark.gov.uk or to Experts by Experience at d.rosieruk@gmail.com.

Please forward this email / post freely.

Kind regards,

D Rosier

Experts by Experience

07815 847334

www.expertsbyexperience.wordpress.com


PSUIG Newsletter Issue 5: Autumn 2013

Welcome to the fifth edition of the Psychology Service User Involvement Group (PSUIG) Newsletter.

PSUIG aims to promote high quality, recovery focused user involvement in psychology services throughout the Trust. This newsletter has been developed to keep you up-to-date with innovative involvement activities and projects taking place within the Trust. In each edition we will showcase a project that represents an inspiring example of service user involvement, in addition to other related activities taking place around the Trust.

If you would like to contribute to future newsletters, please email either:

Jeffy Wong (wongjeffy@gmail.com), Matt Richardson (matthew.richardson@slam.nhs.uk) or Emma Harding (emma.harding@slam.nhs.uk).

PSUIG NewsletterIssue 5 Autumn 2013


Healthwatch Southwark ebulletin-Extra – 20th September 2013

 

 

20th September 2013, Edition 6          Healthwatch Southwark eNewsExtra

Have your say on the future of the NHS
NHS England is calling on patients, the public and staff to join in a discussion about the future of the NHS, so it can plan how best to deliver services, now and in the years ahead. This call to action sets out the facts about future demands on NHS services, how the budget is currently spent and how services are delivered. Read more.

NHS Southwark CCG meetings

 

Influence your local NHS in Southwark | Tuesday 22 October

Join our public event to tell us how you think NHS Southwark CCG can best help and support people to stay healthy over the coming years. The aim is to have greater prevention and self-management and also to improve the patient experience. Read more and book  or call 020 7525 7888.

 

Help shape Southwark physiotherapy and osteopathy services | Wednesday 25 September

NHS Southwark Clinical Commissioning Group is holding this engagement event at 6pm at Cambridge House. If you have used these services in the last twelve months and are registered with a GP practice in Southwark they want to hear from you. To register a place email: souccg.southwark-ccg@nhs.net or call 020 7525 7188.

 

GSTT engagement event | Monday 7 October

Become a member of our Focus Group on the role of new technology in bedside care.

The role of technology in patient care: a focus group to explore the role of the Hospedia patient bedside devices in electronic prescribing and electronic patient notes. We are recruiting Patient Adviser volunteers to attend a Focus Group session on the role of new technology in patient care. The Focus Group will look at two new developments – ePMA and e-Noting – and the potential use of the Hospedia Bedside devices. We are looking for people who can attend a Focus Group session on the 7th October, at either 10.30am to 12.30pm or 5pm to 7pm. The sessions will be at Guy’s and St Thomas’ Education Centre in York Road, London, SE1 7DU.

To apply, please complete this form and return it by Friday, 27th September 2013 by email to Shirley.North@gstt.nhs.uk or by post to Shirley North, Transformation team, 5th Floor, Hercules House, Hercules Road, London SE1 7DU. Any queries: contact contact Shirley North on 020 7188 6042

 

Contact the Healthwatch Southwark team:
Phone: 020 7358 7005

Email: info@healthwatchsouthwark.co.uk

Website: www.healthwatchsouthwark.co.uk

Please email articles for future ebulletins to: jo@casouthark.org.uk

Jo Palmer

Communications and Events Officer

Jo Palmer | Communications and Events Officer | Community Action Southwark and Healthwatch Southwark | 1 Addington Square, Camberwell, London, SE5 0HF | t: 020 7358 7023 | f: 0845 305 2160 | www.casouthwark.org.uk

 

The Transition Fund 2013/14, Round 5 is open for applications – Find out about the criteria changes here.

 

Southark Forum meeting 1st Oct – join us to influnece the council as it plans to make its budget cuts.

 

CAS’s 2013 Governance and Leadership Conference is on Wed 6th Nov – Book today.

Join CAS | Follow CAS on twitter @casouthwark | CAS on Facebook

Become a Healthwatch Southwark Supporter | Join twitter @HWSouthwark | Join Facebook

Community Action Southwark is a registered charity (no. 1105835 and a company limited by guarantee in England and Wales (no. 5090324). Registered office address as above.


Healthwatch enewsletter – 2nd September 2013

2nd September 2013, Edition 5                  Healthwatch Southwark eNews

Welcome to our E-News an update on what’s happening in your Healthwatch as well as local health and social care news and events. If you would like to be included in the next e-news, please email info@healthwatchsouthwark.co.uk

Healthwatch News

Work with us – become volunteers and supporters
We are keen to hear your views and get you on board to work with us. Volunteers will help carry out functions in promotion and engagement, research and intelligence and representation and work with us to champion better health and social care services. Supporters will receive our e-news where we will share our activities, updates and local health and care news.
To become a volunteer please download the application form here, or for an application pack email: info@healthwatchsouthwark.co.uk or call 020 7358 7005. You can also apply online here.

Thankyou once again to all of you who contributed to the launch event in June. We are on our way to setting our priorities so look out for this information, we will share it with you shortly.

Helpful Signposting Document
We have produced a signposting document which is an overview of how to find and access key health and social care services in Southwark. Download it here

Healthwatch Southwark will be at International Day for Older Persons | Tues 1 October

We will be there to give an update on Healthwatch Southwark and how you can get involved. There will also be updates on Adult Social Care and you will hear from inspirational older people about their contributions to the community. Read more.


Local News

Contact a Family drop-in afternoons

Contact a Family drop-ins are currently suspended until the start of the new school term at the beginning of September. If you do have any queries that you think Contact a Family will be able to help with, call Contact a Family on 0207 358 7799.

Southwark Focus group – have your say

St Thomas’s Hospital are revising the information on their maternity department webpages to have more information available for women and partners.. They are holding a focus group to discuss the changes with women who have used the service and will present their ideas.  This will be in the antenatal education room on the 16th September. Find out more, email: Kirstie.1.coxon@kcl.ac.uk or call 07986 911814.

Mind/Mental Health Foundation report – Building resilient communities
This report calls for public health teams to incorporate mental health in their work plans. It brings together actions for public health teams, local authorities, Councillors, health and wellbeing boards, CCGs and VCS organisations to build resilient people and communities. The mental health and wellbeing work of Lambeth & Southwark’s Public Health team is highlighted within the report. Read the report here.

What service does the Southwark Disablement Association provide?
SDA is a user led organisation (DPULO) supporting disabled Adults with a disability living in Southwark. They provide services to support people to live independently and to reach their full potential including, benefits advice, volunteer support for befriending and support in the community, deaf Access support for people with hearing impairments. Read more.

Refused a service because you are disabled?

The SDA’s Independent Living group’s aim is to work together to support each other and work with private and public services to ensure everyone has equal access to services. The group also challenges negative attitudes towards people with seen and unseen disabilities. Find out meetings times here or contact: Malvina Edwards on 0207 525 5738 or email: Malvina@sdail.org.

Do you know DESMOND or DAFNE? If not, we want to hear from you!

We want to understand why some people are not attending education programmes about diabetes. Lambeth and Southwark NHS run a programme ‘DESMOND’ (for people with Type 2 diabetes) and ‘DAFNE’ (for people with Type 1 diabetes). Attending an education programme is important in helping manage the condition. Read more.

DMI – Working with GP practices to support excellent diabetes care

During June and July, 90 out of a total of 94 practices across Lambeth and Southwark worked with the DMI to complete their practice action plan to improve diabetes care. Over the next six months, the DMI will be providing a range of support to practices so they can make the changes they have identified as important to improving patient care. Read more.


National News

Information and advice to help you care for an elderly person
This is a FREE UK-focused information and sign-posting website aiming to provide everything you need to know about the care of older people. From positive ways to keep older parents, friends and relatives active, healthy and maintaining their finance and legal needs in shape, through to specific information on technology, care options, local authority funding. Read more.

Channel four documentary series on mental health

With one in four people suffer from a mental health problem, a new series explores and demystifies the most profound decisions involved in treating the mentally ill. The Maudsley takes a look at mental health in Britain today, with exclusive access to a wide range of services, patients and staff at the South London and Maudsley NHS Foundation Trust (SLaM). Read more.

Risk assessments at Tesco pharmacies

Throughout a partnership with Diabetes UK, Tesco will be offering diabetes risk assessments at all Tesco pharmacies.
All you need to do is visit a Tesco pharmacy, and ask to speak to someone about a diabetes risk assessment. You will be offered a full risk assessment and support. Visit your Tesco pharmacy today, and take the next step towards a healthier lifestyle. Read more.

NHS hospitals accused of ‘hiding’ food dissatisfaction
NHS hospitals in England are hiding patient dissatisfaction. The Campaign for Better Hospital Food said NHS Trusts routinely rated their own food highly. But patient surveys showed nearly half of people were dissatisfied. The campaigners want mandatory standards introduced for hospital food, like those which already exist for prisons and schools. Read more.

Public Health Annual Conference | 10-11 September 2013, Warwick University
The PHE Annual Conference will bring together over 1000 participants from local authorities, NHS, Public Health England and partner organisations who are working to protect and improve health and wellbeing and reduce inequalities. Please visit the NICE stand where the team will be on hand to answer any questions. Read more.

Recent NICE published guidance:

New quality standard for familial hypercholesterolaemia (FH). Read more.

NICE Public Board Meeting and NICE Question Time is on Wednesday 18 September. Read more.

Indicators to improve dementia care proposed for QOF 2014/15. Read more.

Local Events

FREE event to celebrate International Day of Older Persons | Tues 1 October

The event will be opened by Councilor Catherine Macdonald and Healthwatch Southwark will be there to give an update on Healthwatch Souhthwark and how you can get involved. There will also be updates on Adult Social Care and you will hear from inspirational older people about their contributions to the community. Book today.

Disability Living Allowance workshop | Tues 10 September

The Next Disability Living Allowance Workshop is being held at Cambridge House from 9.30am to 1.00pm. DLA family workers will be there to support you to complete the DLA claim form. Book into the next DLA workshop by emailing or calling the DLA on: 020 7608 8700.

A postcard to the world – one year on
Mail Art exhibition by CoolTan Arts exploring the impact and legacy of the 2012 Olympics. A year on from the opening of the Olympics, CoolTan’s final ‘A Postcard to the World’ exhibition on this theme will review the artwork created over the last year and explore responses to the legacy of the Games. It’s on until 20th September 2013. Read more.

Dulwich Park Ride | Sun 15 September
Join this free, fun, guided bike ride, perfect for all ages and abilities. Not cycled for a while and looking for an easy way to get back in the saddle? Fancy a fun way to get your friends or kids riding? Our Easygoing rides are great for building confidence for all abilities and ages along relaxed, mostly traffic-free routes. Read more.

Help us shape physiotherapy and osteopathy services in Southwark | Wed 25 September

The Southwark NHS clinical commissioning Group is holding this engagement event at 6pm at Cambridge House. If you have used these services in the last 12 months and are registered with a GP practice in Southwark they want to hear from you. To register a place email: souccg.southwark-ccg@nhs.net or call 020 7525 7188.

Influence your local NHS in Southwark | Tues 22 October

Join our public event to tell us how you think NHS Southwark CCG can best help and support people to stay healthy over the coming years. The aim is to have greater prevention and self-management and also to improve the patient experience. For more details and to book call 020 7525 7888.


Contact us

Contact the Heathwatch Southwark team:
Email: info@healthwatchsouthwark.co.uk  or call: 020 7358 7005

Website: www.healthwatchsouthwark.co.uk

Jo Palmer

Communications and Events Officer

Jo Palmer | Communications and Events Officer | Community Action Southwark and Healthwatch Southwark | 1 Addington Square, Camberwell, London, SE5 0HF | t: 020 7358 7023 | f: 0845 305 2160 | www.casouthwark.org.uk

CAS are recruiting for three exciting new posts. Join the CAS team apply today!

CAS’s 2013 Governance and Leadership Conference is on Wed 6th Nov. Book today.

New rules on bidding for contracts. Read the key changes and tell us what you think.

Calling for Healthwatch Southwark volunteers – Join us today.

Join CAS | Follow CAS on twitter @casouthwark | CAS on Facebook

Become a Healthwatch Southwark Supporter | Join twitter @HWSouthwark | Join Facebook

Community Action Southwark is a registered charity (no. 1105835 and a company limited by guarantee in England and Wales (no. 5090324). Registered office address as above.